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ISN Solutions

Support Engineer

Id Job: 316e784

🏢 On-site
💼 ISN Solutions
📍 Aberdeen, Scotland
🕒 1 day ago
💰 25000 – 30000 GBP ANNUAL

Job Description

Support Engineer
Permanent – Aberdeen

ISN Solutions is an experienced ICT services consultancy specialising in IT infrastructures for organisations focused in energy industries. Established in 1999, ISN today is private equity backed and has strong ambitions to be a leading provider of quality and high value services within our market.

Core to our business strategy and expansion goals, we seek to recruit a Client Support Engineer whose responsibilities will be to provide support and engineering activities for ISN’s clients and other internal functions within our organisation.

The role will be challenging and will provide scope for a candidate to realise their potential. ISN will ensure that a positive working environment is provided together with suitable training, mentoring and development. This “hands-on” role will suit someone who is creative, enjoys working in a team, and enjoys the opportunity to put his/her strong technical competence to use in a varied environment. The work will predominately work From Home but there will be requirement to work for short periods (15%) on client sites providing support and cover for site based engineers.

If you are looking for a challenging and exciting career move, and want to be part of a team in the early stages of a rapidly expanding technically led organisation, providing industry leading ICT solutions and managed services, then this position offers a great opportunity to play an important role and benefit in the Company’s success.

Salary and benefits

On application subject to qualifications and experience + private healthcare, group life assurance, contributing pension, and others.

Purpose

The purpose of this role is to ensure maximum availability of services to internal and external clients. Support may be provided both to users of the systems and to other service delivery functions. Support will typically take the form of investigating and resolving problems and providing information about the systems.

Problems may be resolved by providing advice or training to users about the system’s functionality, correct operation or constraints, and by devising work-arounds, correcting faults, or making general or site-specific modifications.

Primary responsibilities

Preferred skill set

Personal qualities

Technical credentials

To apply, send your CV and covering email to us at [email protected].

Job Type: Full-time

Salary: £25,000.00-£30,000.00 per year

Benefits:

Schedule:

Ability to commute/relocate:

Work Location: Hybrid remote in Aberdeen

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