Job Description
Kitchen Emporium Showroom staff
We are currently looking for an enthusiastic individual to join our showroom team at our Wigan store.
Kitchen Emporium is a bespoke kitchen manufacturer with a showroom in Wigan and a factory in St Helens.
We have been established over 30 years of successful trading by offering our customers the best. The best in terms of service and choice as well as offering genuine advice and solutions to help them achieve their dream kitchen. As a manufacturer we can make kitchens fit any room with innovative solutions to suit all budgets. Our quality
The key to our success is our people who oversee the journey our customers take. We offer a positive engaging experience throughout this journey for our customers.
As a showroom assistant you will be tasked with meeting a greeting our customers. This will involve guiding them around our showroom and helping them choose their dream kitchen. You will be listening to their requirements and providing them with solutions that we offer. You will also be tasked with answering the telephone , taking enquiries and booking appointments for our designers.
You should be conversant with Microsoft word and be organised and IT literate.
The ideal candidate would be of smart appearance and have the ability to converse with all levels of client. A bubbly personality with the ability to engage with customers would be ideal.
The right candidate would have previous experience of retail or reception environment and become an integral part of our passion to grow our brand.
Key responsibilities:
Maintaining the highest standards of showroom appearance and keeping showroom clean at all times.
Smart professional appearance at all times.
The ability to multitask and work in a quick paced environment.
The ability to be able to deal with and follow through to a conclusion customer enquiries/leads/complaints.
Ability to be able to speak and engage with clients in a friendly manner.
The ability to learn new products and processes.
Must be I.T literate.
Ensuring the highest levels of customer interaction and service and assisting other staff.
Also have the ability to work on own initiative and sometimes alone.
Answering the telephone in a professional manner and dealing with any enquiries from start to finish.
Following up sales leads via telephone and email.
Processing and taking orders using the POS card machine terminal
The business operates 7 days per week and the ability to work weekends on a rota basis is essential.
Our opening hours are Monday to Saturday 9.30am – 5.00pm. Sunday is 12.00 until 4Pm.
We pay double time for Sunday even though we are only open for 4 hours. There would be a day off in the week to keep the days to 5 days working which equates to 37.5 hours per week.
What Kitchen Emporium offers:
Generous salary
Staff discounts
Pension scheme
Free parking
Performance bonuses
Full product training
Career progression for the right candidates who show they have what it takes.
Genuine job satisfaction with all staff having a can do attitude and desire to excel.
If you think you have what we are looking for send us your CV to
[email protected]
Job Types: Full-time, Permanent
Salary: £23,400.00-£25,000.00 per year
Benefits:
- Company pension
- Employee discount
Schedule:
- 8 hour shift
- Every weekend
- Monday to Friday
Supplemental pay types:
Ability to commute/relocate:
- Wigan: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail sales: 2 years (preferred)
Work Location: One location
Reference ID: showroom