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MIL Collections Limited

Telephone Recovery Agent

Id Job: 316e784

🏢 On-site
💼 MIL Collections Limited
📍 Truro, England
🕒 1 day ago
💰 25200 GBP ANNUAL

Job Description

MIL Collections is a lively and vibrant office based in Truro, Cornwall. As a long running business, MIL Collections has gained a positive reputation for being a progressive and ambitious work place.

We are seeking a motivated and inspired individual to join our expanding team. Do you have what it takes to remain objective during difficult conversations, and focused on the end goal?

As a ‘Trainee Collections Agent’ you will communicate with our clients’ customers in order to agree outstanding resolutions to their arrears. You will be responsible for a portfolio of accounts which will be worked effectively.

The candidate should be able to converse clearly and demonstrate empathy to customers in difficult circumstances, putting both the customer and the clients’ needs at the forefront of every conversation. Do you have a positive mindset and determination to exceed set targets? The ideal candidate will be excited by a challenge and be willing to improve on their skills throughout your career.

Full training is provided, consisting of up to 12 weeks in our dedicated development team. Here you will be trained how to speak with control and direction, and with an empathetic approach towards our customers. To uphold our clients reputation and brand throughout our customers journey. Ensuring that you meet and exceed our regulation and compliance standards.

Upon completion of induction and training starting salary at £12.50ph

Responsibilities

Person Specification

Pay and Rewards

Job Types: Full-time, Permanent

Salary: From £25,200.00 per year

Benefits:

Schedule:

Supplemental pay types:

Work Location: In person

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