We currently have an exciting opportunity for Guest Services Assistant to join our team based at our Moorhill House Hotel venue. Joining us on a full time, permanent or fixed term basis you will receive a competitive salary of up to £26,078.00 per annum, plus service charge
At
New Forest Collection our purpose is to enrich the lives of those within our community by providing the best New Forest Hospitality. Our vision is realised through creating a warm, sincere environment where everyone can connect, be creative and thrive. Our venues are beautifully individual, each with a unique story that makes us more than ordinary and enables us to provide truly magical experiences for our guests that are enhanced and matched to our surroundings.
As a collection of hotels, we provide our teams with the opportunity to work across our venues giving everyone the chance to develop themselves both professionally and personally. All we ask is that our people have the right mind-set which is highlighted in our core values:
Be BRAVE, take ownership
Collaborate together as a TEAM
Develop, NURTURE and care
Be OPEN and communicate honestly
Benefits of joining us as Guest Services Assistant:
- 28 days holiday per year (pro rata), plus a duvet day on your birthday (contracted roles only)
- Stylish uniform provided
- Fantastic career development and training opportunities
- Free staff parking
- Other benefits including perk box, private healthcare discounts, staff loyalty card, active social committee, discounts at our sister resort in Cyprus
Responsibilities as our Guest Services Assistant will include:
- Available to work early or late shifts including evenings, weekends, bank holidays and throughout holiday periods
- Experience in a customer-facing role preferable but not essential as training will be provided
- Have excellent customer service skills and an understanding of the importance of food and drink allergen and hygiene practice
- Be friendly and cheerful, have excellent communication skills and the ability to conduct yourself in a professional manner.
- Have own transport as public transport links are limited.
Are you the one?
Do you have the skills and experience and want to join a community who take conscious actions, with natural spirit and are story tellers, creating enriching experiences for our guests? Then click apply today! We’d love to hear from you.
Our venues are remote in location – we ask that before you apply you make yourself familiar with the location and have an understanding of how you might travel to us, please note public transport links are limited and our shift patterns vary.
Due to the high volume of applicants that we receive, we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.