Job Description
ABACUS New Business Team (NBT) Underwriting Technician
This is a full-time role with working hours of 09:00-17:15 (with 1 unpaid hour for lunch), Monday to Friday.
Current/recent insurance experience preferably in let property / property owners insurance (within broking or underwriting) or transferable skills would be nice but not essential, as this is a trainee vacancy.
Minimum grade C/4 in GCSE (or equivalent) Maths & English is required.
Annual salary on offer is at least National Living Wage, with potential to earn more via our monthly bonus scheme (on successful completion of probation period).
We also offer the following benefits on completion of successful probation period (after 6 months):
- Hybrid Working option - minimum of 2 days per week in the office with the remainder working remotely from home, once signed off as competent
- Health Cash Plan scheme (taxable)
- Time off in Lieu (TOIL)
- Company funded Chartered Insurance Institute (CII) membership, qualifications study & exams (50% to be repaid if employee leaves within 12 months of last payment(s))
- Quarterly group bonuses (approx. £600 per year), subject to company profits
- Free tea, coffee, soft drinks (from day 1)
- Group life cover (2 x annual salary) (from day 1)
- Workplace pension scheme (option to join if under 22) (from 3 months)
- Company funded staff social events (as & when)
- Ride to Work scheme (available)
- An additional 1 day’s holiday for every year worked with us (up to a maximum 5 additional days)
- Birthday day off each year
- Early close (1pm) on the closest working day to Christmas Eve & New Year’s Eve.
JOB PURPOSE
To work towards providing the administration of an insurance service to existing and potential new insurance agents on a daily basis, including general enquiries, quotations, hold covers and referrals under the supervision of your Team Leader.
Main duties:
1. Uphold the Core Values of the Company at all times
2. Respond to enquiries received in a courteous, confident and helpful manner
3. Work as an effective member of the team
4. Work within NBT service standards
5. Obtain a basic knowledge of products of ABACUS
6. Obtain a basic knowledge of our Insurers and their corresponding rating guides
7. Thorough understanding of the core functions of the ABACUS website
8. Obtain a basic understanding of Open Gi back office system
9. Identify and allocate emails to correct document types and assign to workflow
10. Refer cases to your line manager where they are beyond your competency level or ability
11. Process Insurer replies under supervision of line manager
12. Control your own diary system ensuring all items are followed up by the due dates
13. Check that all documentation is accurate, complete and sent in a reasonable timescale
14. Any other duties that may be required by your line manager in accordance with the nature of this job
Job Types: Full-time, Permanent
Salary: From £19,641.70 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Cycle to work scheme
- Flexitime
- Life insurance
- Wellness programme
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Southend-on-Sea SS2 6HZ: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Experience:
- insurance (let property/property owners): 1 year (preferred)
Work Location: Hybrid remote in Southend-on-Sea SS2 6HZ
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