Job Description
Cedar Court Hotels are a group of privately-owned hotels with a strong emphasis on Yorkshire values and dedication to customer service.
We are recruiting for a Sales Office Manager to be based at our Bradford property, based on at the top of the M606 in each reach of the major motorway networks.
Reporting to the Revenue and Commercial Manager, you will be accountable for the leadership and direction of the Commercial Hub as a whole, managing all reservation and meeting, incentive, conference and events enquiries for the Group. You won’t be on your own through, you’ll have the support of the Assistant Sales Office Managers who will report into you.
You’ll ensure the overall success of the Commercial Hub, with specific focus on performance objectives including revenue and enquiry conversion, customer experience and operational effectiveness and efficiency.
Although the role is based in Bradford, you will be required to travel across the sites as and when required.
You will have previous experience in a similar environment, with a positive "can do" attitude and a strong work ethic, as you will be working closely with all operational departments within the hotels to ensure a seamless experience for all our guests.
The role requires a professional, outgoing and positive personality with excellent interpersonal skills, a passion for guest satisfaction and superb organisational and administrative skills.
What we can offer you:
We want each and every colleague to enjoy coming to work, and for Cedar Court Hotels to become one of the top hospitality employers around - so providing a friendly and supportive environment is our main priority.
You will develop personally and professionally through meeting, and working with, people from all over the world as we create memorable guest experiences together. For those keen to further their experience, you will have the opportunity to explore the business with various career options.
In addition, we can offer you:
- A fantastic place to work!
- Strong emphasis on health and wellbeing with our fabulous Employee Assistance Programme
- Market-leading rates of pay
- Open and clear communication with regular staff updates
- Your birthday off – paid!
- 28 days holiday for full time colleagues each year as standard (pro-rata for part time/hourly colleagues) plus long service holiday benefits
- Learning and Development opportunities, helping you to become the best you can be
- Automatic enrolment into a workplace pension scheme
- Discounted hotel stays after successful completion of the probation period not only for you, but for friends and family
- Free meals on duty, if you worked full time this would save you over £1000 a year in lunches alone!
- Leisure Club/Gym Membership following successful completion of probationary period
- Long Service benefits
- Trip Advisor recognition and cash reward
- Random Acts of Kindness for our colleagues
- Holiday Hero Scheme – could you be jetting off somewhere courtesy of your colleagues?
- Refer a Friend scheme – recommend your friends to join our Team and receive a cash payment
- Company uniform
- Company achievement awards
- Staff Fun Days
- Employee Engagement Events
Job Type: Full-time
Salary: £32,000.00 per year
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Wellness programme
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
Ability to commute/relocate:
- Bradford, BD5 8HW: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person