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SafetyCulture Logo

Customer Service Advisor

Id Job: 316e784

🏠 On-site
💼 SafetyCulture
📍 Manchester, England
2 days ago
💰 23000 – 27000 GBP ANNUAL

Job Description

Customer Service Advisor

Manchester Office (2 days home / 3 days in office)

At SafetyCulture, we unlock the potential of the working world . As the operational heartbeat of working teams, our mobile-first operations platform supports customers to perform checks, train staff, report issues, automate tasks and communicate fluidly.

Our mission – and your opportunity — is to help solve the challenges faced in an increasingly dispersed workforce.

We are ambitious, with a goal to have 100 million workers using our products every day. To do this we’re investing in our resources and products to help create better working environments for all. . We’re growing fast and on the lookout for talented, self-motivated individuals who value collaboration, growth and learning.

It’s all about the customer experience! As a Support Analyst, you are the first contact for our customers when they need help. Quick and efficient is the name of the game. Empathy is a must and friendly service is held to the highest standard.

Your quest is to provide excellent support while collaborating with our global teams to ensure our customer’s journey is amazing. Our Support Analysts will embody our #thinkcustomer value and use our incredible people skills and technical expertise to deliver an exceptional customer experience.

What you’ll be doing

What you’ll need

Nice to have

We Care About People

At SafetyCulture, we care about people and growing the team, through:

You’ll also receive other perks such as:

Job Types: Full-time, Permanent

Salary: £23,000.00-£27,000.00 per year

Benefits:

Flexible Language Requirement:

Schedule:

Work Location: Hybrid remote in Manchester


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