Job Ref: RBH11643
Branch: The Municipal - M Gallery Liverpool
Location: The Municipal - M Gallery Liverpool, Liverpool
Salary/Benefits: £23750 plus Grats
Contract type: Permanent
Hours: Full Time
Shift pattern: Insert shift pattern/flexible arrangements if any
Hours per week: 40 hours
Posted date: 09/03/2023
Closing date: 22/04/2023
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF A NIGHT AUDITOR AT THE MUNICIPAL, M GALLERY.
What you'll be doing...
Reporting to the Nights Manager, you can expect your working day to include the following.
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to create a personalised and memorable experience to our guest journey
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
- Assist Night Manager in processing Night Audit
WHAT WE NEED FROM YOU
We hire mostly on personality potential but here are a few of our requirements...
To succeed in the role of Night Auditor, you will need the following qualities and skills.
- Previous experience in customer facing role is an advantage
- Ability to take decisions and think on your feet
- Strong written and verbal communication skills in English
- Excellent interpersonal skills and positive attitude
- Ability to work well as a team
- Computer literate and ability to learn new software
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Discounted hotel room rates for you and your friends family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact [email protected].
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