Job Description
Data Analyst (Billing) - Hybrid working
Eseye is looking to recruit a Data Analyst to join our busy and friendly Billing team. This is an exceptional opportunity for a Data Analyst with 1-3 years of experience who is an ambitious self-starter who enjoys working with data. It is a full-time role, reporting to the Billing Operations Manager, based in our head office in Guildford, Surrey.
You will also receive fantastic training and career development whilst building commercial, analytical, cross industry skills, and strengthening expertise.
Role requirements:
- Producing accurate billing information for global customers;
- Checking for and highlighting errors and taking the necessary actions to amend and resolve them;
- Dealing with billing enquiries as received, via email or on the telephone;
- Working with the accounts department to ensure all information is reconciled to the sales ledger;
- Creating and maintaining customer records, providing specific information for future sales and a historic trail of alterations and changes;
- Providing clear and concise reports and understand the data contained;
- Making recommendations that are considered and effective to improve service delivery;
- First line support for sales teams ensuring standards are maintained and within SLA’s;
- Analysing and producing consolidated and highly accurate monthly invoicing spreadsheets, to specified billing requirements and agreed service levels;
- Assessing sales agreements to ensure customer contracts are correctly set up and maintained;
- Undertaking other ad hoc tasks as requested by the management team.
Skills Requirements:
- Exceptional attention to detail;
- Microsoft Office skills essential, including proficiency in Excel;
- Team player with excellent communication and people skills;
- Excellent administration and numeracy skills;
- Clear written English and verbal skills;
- Degree educated - Mathematical/Science qualification
- An understanding of SQL and databases an advantage;
- A basic understanding of technical terminology an advantage;
Company Overview
Since Eseye began in 2007, we have become a leading global provider of IoT connectivity. Using our device and cellular expertise and specialist IoT support, we have successfully connected over 1,000 different device types, through global cellular partnerships in 190 countries. Eseye-enabled devices are connected and managed using our leading IoT Managed Services across all industry verticals, both for enterprise-level global brands and entrepreneurial start-ups.
Benefits
- Competitive salary and career progression
- Company pension scheme with 5% employer contribution
- Company Bonus scheme
- Income protection
- Life Insurance
- 25 days annual leave
- Offices in the Surrey Research Park, close to local amenities
- Free parking
- Unlimited free Costa Coffee
- On Site Cafe
Job Type: Permanent
Benefits:
- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking
- Referral programme
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Guildford, GU2 7AF: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Guildford, GU2 7AF
Reference ID: Assistant Data Analyst