Job Description
Job Title: Administrator
Trust Location: South London & Maudsley NHS Foundation Trust
Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the South London & Maudsley NHS Foundation Trust would love to hear from you
About the Trust
At South London and Maudsley NHS Foundation Trust we provide the widest range of NHS mental health services in the UK. We also provide substance misuse services for people who are addicted to drugs and alcohol.
Our staff serve a local population of nearly two million people. We have more than 230 services including inpatient wards, outpatient, and community services. We provide inpatient care for over 5,000 people each year and we treat more than 45,000 patients in the community in Lambeth, Southwark, Lewisham, and Croydon.
As well as serving the communities of south London, we provide more than 50 specialist services for children and adults across the UK and beyond.
What you’ll be responsible for:
· Provide reception duties which will include assisting people in a helpful, diplomatic and tactful manner; screening and re-routing calls, as appropriate. Taking clear, concise messages and dealing with general enquiries
· Provide cover for colleagues, as required, within CAMHS sites.
· Complete the patient travel forms and photocopy tickets, receipts and proof of eligibility for the reimbursement of fares when required.
· Log work requests on the Trust Estates and Facilities Department online Planet FM system, as required.
The role will involve, but not be limited to you performing the above
You’ll learn the following whilst working at the trust:
· An in depth understanding of the roles and responsibilities involved in working within the NHS
· Knowledge of the systems used, to effectively complete your role to the highest standard at all times
· A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
You’ll have the following skills/experience:
· Working knowledge of Microsoft Outlook and Word.
· Experience in dealing with the public face-to-face and via telephone.
· Excellent communication skills both verbal and written.
· Excellent copy typing (40wpm or above).
As a member of NHS Professionals, you have fantastic benefits:
· Competitive pay rates- work this week, get paid next week
· Essential support when you need it- 24/7 365 days- call us anytime
· Multi locational- work across neighbouring Trusts
· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
· Training and development opportunities- Keep up with the essentials and more
· Build holiday allowance for every shift you work- your work life balance is important to us
· Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
NHS Professionals manage your data, please see our Privacy Notice on our website.
Job Types: Full-time, Temporary contract
Salary: £12.25 per hour
Schedule:
Experience:
- Administrative: 1 year (preferred)
Work Location: One location
Reference ID: 60891
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