Job Description
Relief Support Workers
24/7 Responder Service, Edinburgh
23/23 Relief Support Workers (Days & Nights)
£10.50 per hour (£10.90 per hour if SVQ 2 Qualified)
(Night shift premium - £12.64 per shift)
Are you looking for a social care role with a twist? Do you have confidence in using technology or a willingness to learn?
The 24/7 Responder Service
Our 24/7 responder support workers support a range of customers using a Technology Enabled Care approach. Using our award-winning CleverCogs technology, remote support is provided both day and night to our customers with varied care and support needs.
There is no typical day of a Responder Support Worker; each day is different.
The Support Worker (24/7 Responder Service) role
You’ll work alongside colleagues to implement safe and personalised responses to video calls activated by customers through a digital tablet which has been provided by us.
Some calls may be helping someone look for something online or sign posting, some may require a short chat to help them through a period of anxiety, some may require a more in-depth chat supporting customers with coping strategies and safe plans. All calls will always be treated with a person-centred approach.
This role is office based though there may be calls that require a physical response in the customer’s home.
Our Employee Benefits package
Our people are our greatest assets and we have been in awe of the fantastic work all our teams have continued to provide to our customers during the Covid-19 pandemic. As a result, we provide:
• Fully paid induction and personal development opportunities
• Provision of PPE and Covid-19 related training
• Fully funded SVQ training on completion of probationary period
• Travel expenses and paid travel time between customer visits
• Payment of PVG and SSSC registration
• Night shift premium of £12.64 per night
Covid-19 measures
The wellbeing of our teams is paramount to us and we continue to support our teams by following all government guidelines and advice from health and regulatory bodies. We have designed specialised training to ensure our teams feel safe and confident which includes Covid-19 e-Learning module for all employees, PPE & Infection Control resources and Infection Control eLearning for all our people who work within our care services.
We ask that all applicants read the Job Pack available on the careers page on out website. Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post.
Note to interested applicants
In accordance with the new immigration rules, employers must hold a licence of sponsorship to recruit all overseas candidates who do not have the right to work in the UK. It is with regret that this role does not meet the current suitability requirements set by the UKVI to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK.
Shift Patterns
Shift Patterns: Days: 6am – 2.30pm or 2pm – 10.30pm
Nights: 10pm -6.30am
Closing date for applications: TBC
Interviews will take place on: TBC
Job Type: Part-time
Salary: £10.50-£10.90 per hour
Benefits:
- Employee discount
- Life insurance
- Sick pay
- Store discount
- Wellness programme
Shift:
Work authorisation:
- United Kingdom (required)
Work Location: One location
Application deadline: 17/03/2023
Reference ID: 23/23