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We’re recruiting a Volunteer Unit Manager to join our amazing Behavioural Change Support Services Unit (BCSSU).

Our BCSSU delivers evidence-based and innovative interventions and services to individuals who, due to multiple or complex needs require specialist behaviour change treatment or holistic support. Our work within the criminal justice sector is not restricted to those who have a conviction, and our interventions take place remotely, in the community and in custodial settings. This 24-month project is subject to a contract award (expected imminently) and is aimed at providing a truly holistic, multi-agency response to the highest harm DA and COBI perpetrators.

You’ll be looking after our Volunteer and Peer Mentor Unit, a team of mentors who provide support and deliver specialist interventions to offenders that have just come out of prison or those that are serving community sentences. In addition to the operational management of the unit in terms of growth, strategy, and delivery; you’ll work to drive service improvements through service user and stakeholder engagement.

We need your confidence and excellent communication skills to engage and negotiate with senior members of staff, service users and stakeholders, across the organisation and externally. We’ll also be grateful for your ability to motivate, coach and guide our team whilst also monitoring their performance.

Our successful candidate will ideally have knowledge and understanding of Volunteer and Mentoring services and experience in implementing service user engagement and involvement activities. However, we appreciate that not everyone can tick every single box, so we’re looking for a leader who strives for success and wants to help influence, support, and encourage others to build a future.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £29,733 - £37,166 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary increase in line with the national average
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 201070.

Interventions Alliance is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our 2,500-strong team. People are at the front, centre and heart of every service we provide and each decision we make. What it means to be employee-owned.
What our people say.

Location: Hybrid working, managing our teams based in Kent, Surrey, Sussex, Yorkshire and Thames Valley. Travel is required when necessary to attend meetings etc.
Hours: We can accept both full-time and part-time applications for this role.
Contract: 2-year fixed-term contract
Closing Date: 19 March 2023

Key Responsibilities

• Manage the Volunteer & Mentor Unit on an operational basis
• Manage the process of recruitment, selection and regular supervision of Volunteer and Peer Mentors
• Develop and manage service user engagement to drive service improvements
• Review, develop and grow the unit in order to adapt to dynamic need

For full job description, follow the link: Volunteer, Peer Mentor and Service User Engagement Manager

Skills and Experience

• Educational or management qualification equivalent to at least NVQ level 3
• Clear understanding of equal opportunities and anti-discriminatory practice
• Able to engage and negotiate with senior members of staff, service users and stakeholders
• Able to motivate, coach, and guide our team, and monitor their performance

Additional Information

INTERVENTIONS ALLIANCE is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including CFO Activity Hubs, Education, Training and Employment (ETE), Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into their local communities and address barriers to work.

Interventions Alliance is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec - Interventions Alliance supports the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under” About us”

Interventions Alliance is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.