Branch sales Assistant, South Shields

Job ID:

316e774

Location:

South Shields, England

Published:

2 days ago

Salary 19000 GBP ANNUAL

Company

Tile Giant, South Shields

Website

www.tilegiant.co.uk

Headquarters

Lichfield, United Kingdom

CEO

James Heese

Revenue

Unknown / Non-Applicable

Type

Company - Public

Sector

Founded

Job Description

Tile Giant is the nation's second largest tiling specialist retailer, offering everything from ceramic and porcelain to natural stone and mosaics, plus tiling accessories. Tile Giant has over 80 stores across the UK plus an ecommerce website. Having been built around the philosophy of providing quality customer service and in-depth product knowledge, Tile Giant find themselves at the forefront of trend-setting designs and decorative fashion whilst continuously offering competitive prices to both trade and retail customers.

Tile Giant has recently changed ownership, and the new owners are committed to investing in the company to drive sales and brand awareness. To help us meet our ambitious plans for growth, we now have a vacancy for a full time Branch Sales Assistant within our Norwich Store.

Our “Giant Teams” are passionate about delivering a customer led service, providing an outstanding difference, and ensuring all organisational Values are intrinsic in our approach, work ethic and drive.

The role

The role of branch sales assistant is integral to our business and mission, you are the face of Tile Giant. You will be the person welcoming customers into our stores, you will be creating a warm and welcoming environment. You will be the difference between a positive sale and a non-returning customer. Tile Giant relies on excellent customer service and positive sales, therefore our Branch Sales Assistants must be dynamic, enthusiastic, a willingness to go the extra mile and above all hold a passion for high standards.

No day is the same here, are you ready for a new challenge??

Main Duties include:

· Serving customers both retail and trade
· Stock replenishment
· Work Deliveries
· Proactive interactions with customers
· Advising customers on all products
· Ensuring shop standards are aesthetically pleasing to the eye
· Adhering with all Health and Safety policy and procedures

Ø NB – This role requires a degree of heavy lifting, Tile Giant have a duty of care towards ensuring all employees are kept safe during work hours, however employees also have a duty of care and responsibility to ensure they take care of their own Health and Safety. Therefore, it is a requirement that a person should be physically fit to carry out heavy loads and manual handling tasks.

We are excited to hear from you if you:

Are passionate about delivering a high standard of customer service
Love talking to and learning from customers
Able to build positive and effective professional relationships
Hold an excellent work ethic and communication skills
A commitment and drive to go the extra mile
A can-do attitude
Have a warm, friendly and approachable personality
Have an ability to carry out manual handling duties up to 25kg
Can be independent and flexible
Prepared to learn all about the products and the different dimensions we offer, how the products should be used and demonstrate them in hand to customers
Able to work weekends

What you can expect from us:

A Competitive salary
Performance related bonus scheme
A range of voluntary and company funded benefits such as cycle to work scheme, rewards and discounts with 1000’s of retailers.
A comprehensive Induction
Further Training and Continued Professional Development
Birthdays off
22 days annual leave plus bank holidays off
Long service awards
PPE provided ( Steel Toe Cap boots, Gloves and uniform)

Role Specifics