Job Description
About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
About The Role
We have a vacancy for a Warehouse Operative to join our commercial team. The retail back of house warehouse operation supports all of the retail commercial outlets including on-site shops, pop-up shops & e-commerce. Processing all stock deliveries, shop, and online customer orders in a timely fashion to maximise profit and availability to visitors at all times.
The successful candidate will work as part of a team of motivated colleagues, passionate about retail, logistics and customer service, the role includes:
· Booking in and processing stock deliveries from suppliers.
· Fulfilment of shop and website customer orders, by completing warehouse picks
· Upkeep of stock locations and inventory management.
· Opportunity to obtain Forklift Truck and Electric Pallet Truck certification
· General housekeeping of warehouse areas.
· Producing Ecommerce web orders using the Shiptheory online fulfilment system, picking and packing goods for web orders to be despatched by three separate carriers
About You
You will have experience of working in a busy commercial warehouse environment and Goods In experience in receiving delivered goods. You will be familiar with Cybertill, Shiptheory or similar Stock Management Ecommerce Systems, and have good communication skills, both telephone and E-mail in combination with a passion for customer service.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
Find out more here
What we offer
- 27.5 days holiday plus 8 bank holidays (full time equivalent)
- Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
- Season ticket, bicycle and rental loan
- Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
- Staff discount at our Museum shops and cafes
- We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
- Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. For more details, visit https://www.cssc.co.uk
- Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi
How to apply
If that sounds like you, please apply online on the Natural History Museum’s careers portal, at https://careers.nhm.ac.uk/
Closing date: 9am, Friday, 24 March 2023
Interviews expected week commencing 5th April 2023
Salary: £21,564 per annum
Please note that this role would not meet UK Visa and Immigration’s requirements for a sponsorship visa. As such we are only able to consider candidates who have the existing right to work in the UK.
Job Types: Full-time, Permanent
Salary: £21,564.00 per hour
Schedule:
Work Location: Hybrid remote in London, SW7 5BD
Application deadline: 24/03/2023
Reference ID: AMWO