Job Description
Job Description
IT Technician / Engineer (Business and School IT Support)
Ideally located in and around Taunton / Yeovil area. Hybrid Working (mostly site and home based)
Covering Minehead, W-S-M, Exeter and Somerset areas, with occasional holiday / sickness cover in the Plymouth / Newton Abbot areas.
Salary
Full Time - £25,000 to £30,000
Supplemental Pay
- Bonus Scheme
- Regular Commission Scheme
Benefits
- Additional leave
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Supplemental Pay
- Bonus scheme
- Commission pay
Overview
Soltech IT provides a comprehensive range of IT services and hands-on ICT / computing support to over 700 business and education (primary schools) clients across the South West of England. We put the needs of our clients first, taking care of all of their technology needs.
Soltech IT is a friendly and supportive place to work where people feel trusted and respected, and we are proud of the diversity and flexibility that we have and the breadth of skills and experience of our staff.
We are looking to recruit a dedicated and experienced individuals to provide field based IT support to our business and education client base in the South West (Minehead, W-S-M, Exeter and Somerset areas, with occasional holiday / sickness cover in the Plymouth / Newton Abbot areas)
The role requires remote support and on-site support visits to business clients and primary schools.
The successful candidate will also be involved in project installations. This may involve assisting in the deployment laptops or PC's, installing WiFi, assisting project engineers with server installations and migrations, and much more.
Individuals will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires the successful candidate to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman’s terms to our customers.
Candidates should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services.
Previous experience of working within education would be beneficial, but not essential.
The successful candidates will be subject to an enhanced DBS and safeguarding check. Due to the requirement to visit client sites, you must be able to drive and have your own vehicle to be considered for this role.
In return, we offer career progression and a full time starting salary between £25,000 and £30,000 negotiable for the right person.
Benefits include a company pension, company bonus and commission schemes, free on-site parking, laptop or MacBook and 20 holiday per year, plus additional holiday during the Christmas / New Year period. In addition, all business miles and expense will be paid for by the company.
In addition, all business miles and expense will be paid for by the company.
2023/24 will see Soltech IT undergo significant expansion and growth. This will result in future career/financial progression opportunities potentially becoming available to a successful and aspirational candidate in the near future.
Expected start date: ASAP
Reference ID: SIL02032023SWT
Job Type: Full-time
Salary: £25,000.00-£30,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
Supplemental pay types:
- Bonus scheme
- Commission pay
Work Location: Hybrid remote in Yeovil
Reference ID: SIL01022023SE