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Appliance Technician

Job Description

About us

De Anza Appliance, founded in 1972, is a family owned and locally operated appliance repair company based in Silicon Valley.

What are we looking for: Are you service technician paid hourly and not rewarded for getting the job done? Are you paid commission but have to pay for and provide your own vehicle, uniforms, gas and maintenance? Have it both ways. De Anza Appliances pays a highly competitive pay-for-performance incentives with a base hourly rate. Technicians are employees, not a contractor, while providing your service van, fuel, maintenance, uniforms, insurance, technology, & scheduling. You just provide basic tools, customer-focused attitude and experience fixing appliances.

Who are we: Family owned and operated in Santa Clara County since 1972, De Anza Appliance provides a trained office staff that prepares you for success completing the call in the first visit through prescreening of parts and trained dispatch staff. When customers notice you do a great job and shout on social media or speak with the office you’re rewarded with customer service bonuses. Your new career change comes with full benefits including medical, dental, vision, employee purchase program, and bonuses for customer service recognition and employee referrals. Here’s the best part 21 paid off between vacation, sick, and holiday time.

Here’s what you need: 2+ years’ experience in the field as an appliance repair technician (or 1+ years’ experience with equivalent technical or trade school), basic understanding of electrical, HVAC, and plumbing, a high school diploma (or equivalent), a clean driving record and background check. Our next technician should be familiar and comfortable with Electrolux, GE, Insinkerator, LG, Samsung and Whirlpool families of products and can tackle cooking, laundry, and refrigeration appliances (the wet, the hot, and the cold stuff!). The best candidates will have experience with boutique, high-end, and import brands.

Minimum Qualifications: High School Diploma or equivalent and one of the following:

• 1-year experience as an appliance service technician and appliance / trade school graduate or 2+ years’ experience as an appliance service technician.
• Competence with online, illustrated parts look-up and mobile technology.
• Ability to compute basic arithmetic, algebra and geometry.
• Excellent oral and written communication skills.
• Maintain a class "C" driver's license in good standing.
• Authorized to work for any employer in the United States.
• Experience working on major brands including Electrolux, GE, Insinkerator, LG, Samsung, and Whirlpool family of products.
• Ability to handle six or more service calls a day
• Ability to lift 50 pounds unassisted and heavier weights with equipment or a partner's assistance.

Desired Qualifications:

• Associates Degree or Trade School Certificate in Appliance Repair, Electrical, or HVAC
• Experience with all major household appliances (barbeques, cooking, dishwashers, food disposal, laundry, refrigeration, ventilation)
• Experience with boutique and important brands especially: Aga, Beko, Bosch, Lynx, Sub-Zero, Thermador, True, Viking, Wolf, and others.
• Ability to handle eight or more service calls daily.
• Sealed system certification.
• Multi-lingual particularly in Spanish.

Advancement Opportunities Include:

• Candidates with no appliance experience but mechanically inclined, with good customer service skills, and internet savvy are welcome to apply as a Technician Apprentice at the beginning salary range for a 1 year paid apprenticeship.
• Master Technicians specializing in Alameda or San Mateo county have earning potential in excess of the posted high end of the salary range.
• Experienced Technicians with crystal clear communications have promotion opportunities into salaried a Training Lead with bonuses.

To Apply please send your resume, cover letter, and any relevant training and certifications. For more information, visit www.deanzaappliance.com and seek out our Facebook page and Yelp reviews.'

Job Type: Full-time

Pay: $38,000.00 - $136,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Santa Clara, CA: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Appliance Repair: 1 year (Required)

Language:

• English (Required)

License/Certification:

• California Driver's License (Required)

Work Location: In person

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