Job Ref: BES3197
Branch: Cotswold House Hotel Spa
Location: Cotswold House Hotel Spa, Chipping Campden
Salary/Benefits: Competitive Salary, Flexible Working Hours, Staff Meals, Staff discounts in Bespoke Hotels
Contract type: Permanent
Hours: Full Time
Hours per week: 45
Posted date: 02/03/2023
Closing date: 04/04/2023
We currently have an amazing opportunity to join the Noel Arms Hotel team as Food and Beverage Operations Manager.
Bespoke Benefits… What’s in it for you?
At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.
We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.
We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.
At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.
We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Requirements:
The ideal person will have strong experience, ideally at least 1-2 years in a similar position and will have the ability to deliver great service to our guests.
We are looking for someone who is passionate about hospitality, that is reliable and willing to progress as part of this growing team.
Duties will include:
- Ensuring all employees consistently achieve product and hospitality service standards.
- Ensuring a high degree of guest care, whilst consistently aiming by set criteria to meet the Financial and Business objectives.
- To act on behalf of theHotel Manager in their absence.
- To carryout quality training and coaching in a systematic and professional manner.
- Monitor and comply with all company and legal statutory requirements.
- Ensure the Company Health and Safety, Food Safety and COSHH legislations are adhered to; this will involve action and appropriate training.
- To carry out the departmental welcome induction to the set company standard.
- Complete performance reviews in line with Company policy and ensure agreed objectives are set.
Being Bespoke:
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.
We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.
We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales marketing services only.
About Us
Nestled in the heart of Chipping Campden, the award winning Cotswold House Hotel Spa is a charming, Grade II listed Regency town house, complete with a tranquil spa, relaxed bistro and the beautiful Fig Lounge, a versatile space available for morning coffee, afternoon tea, evening cocktails, or as a place to enjoy the Bistro menu.
Our central location offers up picturesque Cotswold scenery from every window; be that rolling hills and nearby fields, or the honey-coloured architecture of the town centre.
We truly believe our people are our biggest asset and to reflect that we offer:
- Competitive salaries - dependant on experience
- Access to complimentary Mental Health Wellbeing services
- 50% off all Bespoke Hotel Stays, 25% off for family and friends
- 50% off all Food Beverage during Bespoke Hotel Stays
- A range of local in-house benefits
- many more!