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Go Ape Logo

Customer Activity Assistant (Outdoor Instructor)

Id Job: 316e774

🏠 On-site
💼 Go Ape
📍 London, England
2 days ago
💰 8.3 – 11.95 GBP HOURLY

Job Description

CUSTOMER ACTIVITY ASSISTANT (OUTDOOR INSTRUCTOR)

JOB INFORMATION

Hours: Part Time/Weekend and Holiday Availability Essential

Contract: Fixed Term

Pay: £8.30 to £11.95 per hour

WHO ARE WE?

Go Ape is the UKs number 1 adventure company with 33 locations nationwide and more than 8 different activities. We’ve been providing adventures since 2002 and have welcomed over 10 million customers, but we’re not done yet and have big ambitions for the future.

Go Ape is now Employee Owned that means every Go Ape employee whether full time, part time or a seasonal worker are now co-owners of the business. As a co-owner you will be empowered to voice your opinions and ideas through an elected Employee Council and have a real say in helping to shape the business. There is also the potential to award tax-free bonuses to all co-owners. We know our teams are the people most passionate about the company and its values and they should also reap the rewards for their hard work and dedication.

In other exciting news - we’re working towards carbon neutrality this year – currently reviewing all of our energy consumption with the aim of reducing and off-setting our carbon footprint, really rather proud of the £120k we’ve raised for our charity partner the Prince’s Trust in the last year, and we’re on the journey to becoming a B Corp certified company - meaning we can truly demonstrate that we put people and planet before profit!

Joining Go Ape you’ll feel a great sense of camaraderie and connectedness within the teams, and we’re committed to training you to our high standards with Go Ape’s in-house training programme - a mixture of online and practical development.

We promise that your time with Go Ape will be rewarding and memorable and that (if you don’t return next season - many of you will!), you’ll leave with a whole bunch of enhanced skills to take to your next role. You’ll be more confident, qualified, assertive, able to make decisions and communicate with people of all backgrounds - not to mention the first-class customer service skills!

We’re an equal opportunities employer and we welcome applications from all sections of the community.

WHAT YOU’LL BE DOING (FULL (AND FUN!) TRAINING PROVIDED)

WHAT YOU’LL NEED

AMAZING BENEFITS

WHAT YOU’LL LEARN

At Go Ape we have a full on-line training platform to help you build the knowledge and skills you require to excel in the role. We’ll also offer you practical face to face training at the start and throughout f your Go Ape journey which will be assessed as you go.

Here are some of the skills you’ll learn whilst working with us -

COMPANY ETHOS

Our Values

Our Mission

Our Vision

“Creating adventures; encouraging everyone to live life adventurously”

If you feel as strongly as we do about encouraging everyone to live life more adventurously then this could be the perfect environment for you to work in!

Job Types: Full-time, Part-time, Fixed term contract

Salary: £8.30-£11.95 per hour

Benefits:

Schedule:

Work Location: One location


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