Job Description
Night Duty Porter
Job brief
To assist the Day and Evening Shifts of Reception throughout the night shift in relation to hotel and guest security, reception duties as well as maintaining the agreed standards of cleanliness throughout the hotel.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Key Duties and Responsibilities
- Check in and out hotel guests as required as well as assisting with guest requests in relation to calls, requests and safety
- Responsible for the cleaning of areas in the hotel including, but not restricted to lobby, back office, the entire guest accessed areas
- Responsible for maintaining Night checklist which includes set up of reports such as housekeeping, function rooms, breakfast area etc
- Responsibility for the front entrance and outside of the hotel and ensure that it is clean and tidy at all times. This includes emptying bins, picking up rubbish etc
- To have a full understanding of the hotels’ fire procedures to ensure safety of all staff and guests at all times
- Timely checks and hotel rounds to ensure the absolute safety
- Completing the handover, Supporting the other shifts by completing all tasks given
Requirements:
- Good physical health and stamina
- Proficient in Microsoft Office applications
- Experience in Property Management Software is helpful
- The ability to work on their own initiative, as well as being capable of working as part of a team
- A warm, friendly and approachable personality when dealing with fellow staff and guests
- Ability to work with little or no supervision while meeting high performance standards
- Excellent customer care and interpersonal skills
- Online & Certified Training courses will be provided relevant to the job
MGM Hotels
The MGM group of companies was founded by Dr M.G. Muthu in 1963. Dr
Muthu is a self-made man - a humble man who started with little more than his principles of truth, hard work, simplicity, honesty and faith. He has created a large group of companies that have operations in a variety of industries including logistics, mining, restaurant chains, construction and hospitality. Magnum Singapore is constantly building on that work ethic to make Muthu hotels as great as it can be.
Muthu Belstead Brook Hotel
Featuring a leisure club and indoor swimming pool, this hotel is 6 minutes’ drive from the A14 in suburban Ipswich. The Hotel is built around a 16th
Century hunting lodge, with extensive lawns and its own restaurant & bar.
The hotel offers spa & beauty treatments in the leisure club; there is a large indoor pool, sauna, steam room & solarium, as well as a fully equipped gym.
The Manor restaurant in the hotel is a perfect combination of bringing locally sourced and authentic cooking with warm service and comfortable relaxing environment.
The centre of Ipswich is only 2 miles away, with shops, bars, and direct train links to London. Guests are within a 30-minute drive of many of rural
Suffolk’s prettiest villages.
Why Ipswich??
- Ipswich is the oldest Anglo-Saxon town in England and has a rich heritage and proud history. Ipswich has a busy high street featuring large chains with your favorite brands and plenty of quirky indie stores and passionate small businesses in the heart of the town centre
- Ipswich has a stunning modern marina with stylish bars and restaurants. The marina has apartments with stunning views and is also the home to the new Suffolk University
- Ipswich has had a town centre Farmer's Market for over 700 years, with the first market on the Cornhill trading from 1317
- The Ipswich Market sits next to the iconic Corn Exchange and Town
Hall, selling fresh fruit and vegetables, freshly caught fish, crab and seafood, locally grown and cut flowers and a collection of stalls sellingSuffolk chutneys, jams, sauces and drinks
- The Market comes to Ipswich every Tue, Thurs Fri & Saturday
- Ipswich has wonderful recreational space amazing parks like Christchurch Park is home to the historic Christchurch Mansion, a
Tudor house open to the public as a museum and also Holy wells Park has been transformed by a £3.5 million “Parks For People” refurbishment, which has created a visitor centre and café in the oldStable Block, restored a beautiful conservatory and established an outdoor theatre and entertainment space in the walled garden.
- As the cultural capital of Suffolk, Ipswich has a cutting-edge dance and theatre scene and a vibrant community of illustrators and photographers along with a rich heritage for landscape painting, alternative music and multicultural celebrations
- Close to Ipswich you have Constable country and Colchester; ‘Britain's oldest town’ Colchester Zoo is among the best Zoo's in the country
Job Types: Full-time, Permanent, Zero hours contract
Contract length: 12 months
Salary: £9.50-£10.75 per hour
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Belstead: reliably commute or plan to relocate before starting work (required)
Experience:
- Front desk: 1 year (preferred)
- Hotel: 1 year (preferred)
Work Location: In person
Reference ID: MBBHNPMar2023
Expected start date: 20/03/2023