Primary Care Network Clinical Pharmacist (NN1)

Job ID:

316e774

Location:

Holt, East of England, England

Published:

Today

Salary 47000 GBP ANNUAL

Company

North Norfolk Primary Care Ltd

Website

northnorfolkprimarycare.co.uk

Headquarters

Norwich, United Kingdom

CEO

Revenue

Unknown / Non-Applicable

Type

Company - Public

Sector

Founded

Job Description

Job Title: PCN Clinical Pharmacist

Accountable to: PCN practices and North Norfolk Primary Care

Place of work: Practices in NN1, a PCN in North Norfolk – Main place of work Holt Medical Practice.

Principle Liaisons: Holt Medical Practice Management, Primary Care Network Clinical Director, Practices in NN1, North Norfolk Primary Care

Salary Range: Up to £47,000 Negotiable (Depending on qualifications and

experience)

Hours of work: Full time 37.5hrs per week working Monday to Friday across 4 or 5 days

Job Purpose:
The post holder is a pharmacist, who acts within their professional boundaries, working alongside pharmacists and pharmacy technicians in Holt Medical Practice and within the NN1 Primary Care Network. They will improve patient’s health outcomes and the efficiency of the Primary Care team by providing direct, accessible, and timely medicines expertise including face to face contact with patients. They will work to optimise medication issues to improve patient care, safety and support clinical staff in the management of patients.

The post holder will be an integral part of the General Practice team, working in Holt Medical Practice and across the Primary Care Network, as well as part of a wider pharmacist network and multidisciplinary team. This includes being a conduit of patient medicines information into and out of Acute General Hospitals.

As part of their employment, the post holder will achieve qualification from an accredited training pathway, including independent prescribing, equipping the clinical pharmacist to be able to practice and prescribe safely and effectively in a primary care setting. The supervision and mentorship network will be provided to support the Clinical Pharmacist.

The practice has the benefit of an on-site community pharmacy and as part of an interesting and diverse role, the post holder will work 1 day per week as the responsible pharmacist.

Key Responsibilities:

Work as part of a multi-disciplinary team in a patient facing role to clinically assess and treat patients using expert knowledge of medicines for specific disease areas.
Provide pharmaceutical consultations to patients with long term conditions as an integral part of the multidisciplinary team.
Provide proactive leadership on medicines and prescribing systems to the PCN multidisciplinary team, patients, and their carers
Improve patient and carer understanding of, confidence in and compliance with their medication.
Provide advice and answer medication related queries from patients and staff
Organise and oversee the PCN’s medicines optimisation systems including the repeat prescribing and medication review systems.
Working in partnership with pharmacists and clinicians in Acute General Hospital Hospitals, to improve the safety and quality of prescribing after discharge from hospital admissions and attendance.
Improve the quality and effectiveness of prescribing through clinical audit and education to improve performance against NICE standards, and clinical and prescribing guidance.
Develop yourself and the role through participation in clinical supervision, training and service redesign activities.
Contribute to a patient safety culture through reporting and investigation of medicines incidents and undertaking proactive measures to improve patient safety.
Work with community pharmacists, hospital pharmacists, and other stakeholders in the medicines supply chain to improve patient experience and manage incidents.
Deliver training, mentoring and guidance to other clinicians and staff on medicine issues.
Provide leadership within the pharmacy team and offer supervision to pharmacy technicians within the team if appropriate.
Responsible pharmacist duties 1 day per week working in practice community pharmacy.

Core competencies

1. Patient facing clinical services and care

Manage a caseload of complex patients and potential care institutions
Provide advice for the GP management of more complex patients or areas such as addictive behaviours, severe mental illness or end of life care
Develop a specialist area of interest
Conduct medication reviews and agree medicines care plans in agreement with patients and carers
Delivering long term conditions clinics and home visits particularly for patients with complicated medication regimes and prescribe accordingly
Consult patients for acute illnesses within defined levels of competence and independently prescribe medication
Prescribe acute and repeat medication for patient need within areas of competency
Receive referrals and directed patients from triage services and other clinicians
Provide targeted support and pro-active review for vulnerable, complex patients and those at risk of admission and re-admission to secondary care
Receive and resolve medicines queries from patients and other staff
Contribute to public health campaigns (e.g. flu clinics) through advice or direct care
Provide specific advice and support to patients in care homes and support staff
Provide help and advice on medicines use to patients and their carers
Promote self-management and develop patient support systems
Manage therapeutic drug monitoring system and recall of patients taking high risk drugs i.e. anticoagulants, anticonvulsants and DMARDs etc
Support virtual and remote models of consultation and support including e-consultations, remote medication review and telehealth and telemedicine.

2. Medicines optimisation Systems

Investigate and feedback on examples of best practice and formulate how to apply these
Review overall efficiency of PCN arrangements; reduce duplication and suggest improvements in use of skills
Organise and oversee repeat prescribing, repeat dispensing, electronic prescribing and medication review systems
Provide leadership and support to prescription administrative/dispensary staff
Handle prescription queries and requests directly
Oversee system for reconciliation of medicines from outpatient and discharge letters and support safe transfer of care through liaison with hospital and community colleagues
Liaise with other stakeholders in the supply chain such as community pharmacists and appliance contractors to handle queries and manage supply problems
Support delivery of QOF, incentive schemes, QIPP and other quality or cost effectiveness initiatives
Agree and review Prescribing Formularies and Protocols and monitor compliance levels
Improve the data quality of medicines records and linking to conditions.

3. Safety

Report medicines related incidents, contribute to investigations and root cause analyses
Participate in serious incident investigations and multidisciplinary case reviews
Report Adverse Drug Reactions and promote reporting by MDT
Oversee use and monitoring of high-risk drugs and drugs of abuse
Action and response to Drug Safety Alerts and other safety cascades.

________________________________________________________________________
NNPC Generic Job Description areas:Communication

Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment
Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating
Anticipate barriers to communication and take action to improve communication
Maintain effective communication within the organisational environment and with external stakeholders
Act as an advocate for patients and colleagues
Ensure awareness of sources of support and guidance (eg PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate
Delivering a quality service
Prioritise, organise and manage own workload in a manner that maintains and promotes quality
Participate in quality assurance and safety processes across the organisation and its activities
Participate in shared learning across NNPC and the wider organisational environment
Use a structured framework (e.g. root-cause analysis) to manage, review and identify learning from patient complaints, clinical incidents and near-miss events
Assess the impact of policy implementation on care delivery
Understand and apply legal issues that support the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patients health procedures and local guidance
Leadership – personal and people development
Take responsibility for own learning and performance including participating in coaching/supervision and acting as a positive role mode
Support staff development in order to maximise potential
Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice
Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging any complacency or actions that are not in the interest of the public and/or users of services
Critically evaluate and review innovations and developments that are relevant to the area of work
Enlist support and influence stakeholders and decision-makers in order to bring about new developments in the provision of services
Contribute to planning and implementing changes within the area of care and responsibility
Contribute to the development of local guidelines, protocols and standards

Team working

Understand own role and scope and identify how this may develop over time
Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working
Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence
Create clear referral mechanisms to meet patient need
Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team
Work effectively with others to clearly define values, direction and policies impacting upon care delivery
Discuss, highlight and work with the team to create opportunities to improve patient care
Manage and lead on the delivery of specifically identified services or projects as agreed with the practice management team
Agree plans and outcomes by which to measure success
Management of risk
Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients
Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
Ensure appropriate supervision of safe storage, rotation and disposal of vaccines and drugs.
Participate in mandatory and statutory training requirements
Apply infection-control measures within the practice according to local and national guidelines
Interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice

Managing information

Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information
Review and process data using accurate Read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes
Manage information searches using the internet and local library databases
Monitor and confirm that the nursing team are receiving and processing data and information in an agreed format
Collate, analyse and present clinical data and information to the team

Learning and development

Undertake mentorship for team members
Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (eg courses and conferences)
Assess own learning needs and undertake learning as appropriate
Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning

Equality and diversity

Identify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunity
Enable others to promote equality and diversity in a non-discriminatory culture
Support people who need assistance in exercising their rights
Monitor and evaluate adherence to local chaperoning policies
Act as a role model in the observance of equality and diversity good practice
Accept the rights of individuals to choose their care providers, participate in care and refuse care
Assist patients from marginalised groups to access quality care

Clinical Pharmacist – Person Specification
Qualifications and training

Essential

Completion of an undergraduate degree in pharmacy and registration with the General Pharmaceutical Council
Hold or be working towards an independent prescribing qualification
Self-development through continuous professional development activity

Desirable

Participation in the delivery of a formal education programme
Membership of the Royal Pharmaceutical Society
A Member of or working towards Faculty membership of the Royal Pharmaceutical Society

Experience and Knowledge

Essential

Minimum of a 2 years’ experience as a pharmacist, demonstrated within a practice portfolio
An appreciation of the nature of GPs and general practice. An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
Experience and an awareness of common acute and long-term condition s that are likely to be seen in general practice
An appreciation of the new NHS landscape including the relationship between individual providers, PCNs and commissioners

Desirable

Understanding of the implications of national priorities for the team and service
In-depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare
Understanding of the mentorship process

Skills and Abilities

Essential

Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face
Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct
Excellent interpersonal, influencing and negotiation skills organisation skills with the ability to constructively challenge the view and practices of managers and clinicians
Ability to work under pressure and to meet deadlines
Good IT skills
Ability to maintain confidentiality
Ability to use own initiative, discretion and sensitivity

Desirable