BE AN ESSENTIAL PART OF EVERYDAY LIFE
Position: Depot Performance Co-ordinator
Location: Hayes UB3 1HJ
Contract Type: Permanent (Full-Time)
Shift pattern: Monday to Friday 7.30am-4pm (option for remote working 2 days of the week)
Closing Date: 24th March 2023
Criminal Check required: No
Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes … we're looking for you.
At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a, “Best Place to Work.”
If this sounds like a team you'd like to join … keep reading.
We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include;
- DHL is a strategic partner for managing a customer's global transport and depot network as a Lead Logistics Provider (LLP). With its Control Tower solution DHL manages and optimizes all in scope transport spend.
- The primary function of this role involves engaging with the global depots on a daily basis and measuring their performance against contractual KPIs and escalating any issues/complaints to 3PL Depot Manager.
- This role will also be required to conduct business reviews and work closely with Quality to complete CAPA investigations in line with Quality standards.
- The role will be required to have an action plan for each depot to drive improvements within the supply chain and will also be responsible for building strong working relationships with the depots and the customer's local in-country teams to help understanding their particular requirements and challenges.
- Along with this, the role will require the managing of projects across the network, setting deadlines that are completed in a timely manner.
You won't find another job like the one you'll find with DHL Supply Chain. Now, here's what we need from you:
- Knowledge of Lifesciences supply chain transport capabilities
- Knowledge of European Freight Road Network, Global Ocean and Airfreight networks
- Capture data to measure performance against contractual KPIs
- Experience in problem solving
- Understanding of cultural influences on decision making and stakeholder management
- Excellent communication skills verbal and written
- Able to use own initiative/proactive
- Good IT skills - excel experience to analyse data
- Excellent customer service experience
What will you get in return?
As a DHL employee you'll have access to a wide variety of benefits aimed at enhancing your wellbeing both at home and at work, from a free and confidential 24/7 GP Service and Employee Assistance Programme to affordable loans, cycle to work scheme and financial education. You and your family can access our benefits portal on the go, with hundreds of retail and lifestyle discounts including affordable refurbished and recycled technology and services such as free mortgage and Will advice. We also offer yearly free flu jabs and give you access to our Private Medical Insurance through AXA Health. All this and more are hosted on our Benefits platform which you will have access as a DHL Employee.
What you'll need to do next?
If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard.
The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.