Job Description
Head Waiter / Head Waitress
With great plans for Meraki in mind for the coming year, we are now looking for an ambitious, passionate and dedicated Head Waiters or Head Waitresses to join our front of the house team at our flagship restaurant in London!
Being a Head Waiter/ Head Waitress for Meraki London will guarantee you being part of an exciting journey within a fast-growing restaurant group and luxury lifestyle hospitality brand.
This is an exciting opportunity for an experienced, ambitious, and passionate professional to join our London team with great opportunities for growth and development as the company opens restaurants around the world.
Who are we?
Meraki is one of London’s finest Greek restaurants, nested in the heart of Fitzrovia, it is a discreet sanctuary for those with a passion for Greek food, music and lively atmosphere.
Since its opening in July 2017, we have been focused on creating exquisite dining experiences and serving award-wining food to many London’s A-List and fashionable tastemakers.
We have created a menu that tastes of the soul of Greece with seasonally changing sharing mezze dishes, chargrilled meats and whole fish dishes carved at the table right in front of our guests’ eyes offering a memorable experience and the best of what Mediterranean cuisine has to offer.
Meraki has led the way in innovative dining experiences and started expanding internationally with venues in London, Riyadh, Porto Cervo, Mykonos and many more to come!
Why join Meraki?
At Meraki we pride ourselves in taking good care of our team members, offering great benefits, training and opportunities for growth, including:
·Competitive remuneration package
·Extensive and exciting range of career development and training opportunities as we are expanding globally.
·Generous discounts on Food & Beverage across all our restaurants and sister businesses.
·28 Holidays including Bank & Public Holidays, per holiday year
·Uniforms provided
·Meals whilst on duty
·Pension contribution
·Employee recognition scheme
About you:
As a Head Waiter/ Head Waitress you will be the face of our restaurant and working with your colleagues on providing excellent services to our guests ensuring the smooth running of the restaurant. We are looking for a highly motivated and experienced individual, you will be an excellent and confident communicator with exceptional people skills and problem-solving abilities. The successful candidate will be passionate, enthusiastic, welcoming and genuine. Informed by the authenticity of our brand and the passion we feel for our guests representing the warmth of the Greek islands and its hospitality.
You will be joining an equally passionate, fun and talented team dedicated to curating original guest experiences in an authentic, attentive and courteous manner. Meraki describes something done with soul, creativity and love, values that we are seeking in a new team member to take our guests on an immersive journey to the Greek islands through exceptional food, innovative drinks and unique sense of hospitality.
Responsibilities:
As a Head Waiter/ Head Waitress you will be responsible for:
- Overseeing our team of waiters/waitresses, ensuring that our standards are adhered to.
- Supervising, mentoring and training Waiters/Waitresses and new staff on the restaurant floor.
- Providing a warm welcome by greeting our guests, presenting menus, and explaining daily specials.
- Answering questions related to menu items, dietary requirements and suggest recommendations.
- Taking food and beverage orders, and providing an attentive and personalised level of service.
Requirements:
We are seeking for an individual who has worked in a similar role, candidates without any previous experience will not be considered. Other skills which will need to be demonstrated include:
·Excellent attention to detail
·Strong organisational skills
·Impeccable appearance of personal grooming
·Confident, professional and welcoming personality
·Genuine passion and enthusiasm to learn
·Proficient in English language
As part of our Global expansion your career development opportunities will be unparalleled, so, if you are ambitious and looking for your next career move, then we want to hear from you!
In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Job Types: Full-time, Permanent
Salary: Up to £15.00 per hour
Benefits:
- Company events
- Employee discount
- Employee mentoring programme
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Tips
- Yearly bonus
Work Location: In person
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