Job Description
The Role
This is a key role in helping Hive achieve our vision—giving every employee voice the power to change the working world.
Working closely with our People Science team, and collaborating with our wider Delivery team, Product team and Sales & Marketing teams, you’ll play a key role in supporting the successful delivery of Hive’s People Science proposition, which is grounded in the latest thinking from the world of Occupational Psychology. You will help to coordinate projects for our Tier 3 customers, interact with senior stakeholders, and have the chance to get stuck into data—all for a customer base that includes fantastic businesses and household names, such as Travelodge, Yotel, Evri, Salvation Army, Guide Dogs for the Blind.
Where you'll make a huge difference to the world of work...
You will be able to get heavily involved – and develop your skills – across the following areas:
Helping customers to achieve their employee voice goals
- Partnering with customers in public, private and not-for-profit sectors to help culturally embed Hive as a trusted employee voice/engagement partner, using the latest thinking in the field of occupational psychology.
- You will also deliver a range of support sessions for leaders, project teams and employee groups. Typically these sessions involve strategic planning, facilitating discussions with key stakeholder groups, results/data feedback and presentations, workshops for senior leaders and line managers.
- You will have the opportunity to track and coordinate the ongoing delivery of these projects from this point on, ensuring the People Science team operates smoothly and efficiently.
Data analysis
- A key part of our proposition is to provide our customers with insights, trends, and reflections in the form of report packs following their internal surveys.
- We have a data analysis team and People Scientists to support this work but you need to be able to read data and translate this into a compelling narrative, so will need to be a great storyteller and manage this work on behalf of your customers.
Content and community
- You will have the opportunity to work with our Marketing Team to contribute to a range of publications – providing data from your research into Hive’s dataset to contribute to blogs, videos and articles – strengthening the Hive brand and building your own personal profile along the way!
- Building a community of best practice for our customers is part of the support offering.
- You can help them share ideas and best practice, bringing people together virtually and practically; such as through the participation in People Science workshops and other Hive-led events.
Learning & Development
- You’ll keep up to date with the latest approaches, thought leadership and research regarding employee engagement, business psychology and HR.
Operations
- At all times, you’ll uphold all of Hive’s policies and procedures, including those related to information security.
- Given the sensitivity of the data you will work with, you will also be required to adhere to ethical guidelines around customer and employee confidentiality.
Developing your skills
- Continuous improvement is part of our culture and we’re not prepared to compromise. If self-development isn’t one of your strong points, Hive isn’t for you.
Other cool areas you can get involved in...
Pitching
- We’re awesome when we pitch and as part of the role you might want to meet prospective customers alongside members of our sales team – to help build confidence in the product and the People Science proposition.
Product Development
- As a passionate student of the workplace culture and engagement space, you will likely be interested in shaping the evolution of our product.
- Working with our talented developers, you will have the chance to get involved in conversations around new product features and ongoing plans to improve the analytics and reporting capabilities of the platform.
Conferences & events
- You will have the opportunity to attend conferences and events. And, if you enjoy public speaking, you’ll get the support and development you need to deliver your own presentations one day!
A little about you…
You will have a background in MSc Occupational Psychology (or similar, HR is useful too), with a real passion and interest in the areas of employee voice, engagement and organisational culture. You will certainly need to feel comfortable and confident working with data, with the ability to spot key trends and insights that can be pulled out into customer-facing reports and presentations. Experience working with survey data, and in particular within the fields of HR, consultancy, or business would be greatly beneficial to this role.
You will be confident in your ability to host conversations and build professional relationships, as well as being able to listen, coach and understand customer requirements. Strong administrative and project management skills will also support your success in this role.
You’ll be expected to work autonomously and will have the opportunity to make decisions independently without any micro-management. Having said that, we will ensure you get the support you need, as well as the opportunities to develop and progress.
Benefits
We built our benefits package around our people—by surveying to find out what was most important to them. This is what we currently offer:
- Up to 32 days’ paid leave + bank holidays
- Pension contributions matched at 5%
- Two paid CSR/volunteering days per year
- 13 weeks' fully paid maternity & adoption leave, followed by SMP/SAP
- 3 weeks' fully paid paternity leave
- Compassionate leave policy
- Flexible working (remote, hybrid, office) plus a working from home allowance
- Salary sacrifice schemes (cycle to work/tech/car)
- Monthly physical wellbeing allowance
- Subscription to Headspace
- Healthcare cash plan
- Free Hive swag
Who is Hive?
Hive is an employee voice platform and strategic HR partnership.
…what exactly does that mean?
We’re a B2B SaaS (Software as a Service) business that provides our customers’ employees with a secure channel to speak up—whether that’s through surveys, or one of our other unique employee voice features.
On top of that, our People Scientists also work closely with our customers’ HR teams to:
- Create bespoke employee voice strategies
- Gather as much varied and meaningful employee feedback as possible
- Analyse and report on what those employees have to say
- Take action off the back of the findings.
Culture and values
Our people are the most important part of the business, and they embody our five core values:
Purpose is our passion
Everything we do is driven by our purpose: every voice has the power to change the working world.
Even better
We’re not perfect, but we’re always striving to reach higher, achieve more and push further.
Trusted to get **it done
Our customers trust us to provide a certain level of service, and we trust each other to fulfil our own individual responsibilities.
R-E-S-P-E-C-T
No matter who we’re dealing with we’re always respectful and considerate; good manners cost nothing.
Life is short
The time we have is precious, so we cherish it and live every moment—both inside and outside of work.
Job Type: Full-time
Salary: £25,000.00-£30,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company pension
- Cycle to work scheme
- Sick pay
- Work from home
Schedule:
Work Location: Remote