Job Description
The Chelsea Harbour Hotel is seeking an experienced Housekeeping Supervisor who is responsible for ensuring that the guest suites, corridors, public areas and private areas under the responsibility of the housekeeping department are cleaned and maintained to the standards set out in the SOP manual.
As Housekeeping Supervisor your key responsibilities include:
- To adhere to, promote and train the Chelsea Harbour service culture standards and brand standards.
- Ensure the assigned suites are cleaned to the Chelsea Harbour hotel standards by supervising the work of the room attendants and porters.
- Report and follow up on all maintenance issue including wallpaper, carpets, upholstery and French polishing via docket system
- Check the appearance and monitor the conduct of team members to ensure the highest standards are achieved.
- Ensure all suites are returned to reception as inspected by end of shift or hand over provided to evening housekeeper with adequate explanation of reasons for not returning suites.
- Ensure all suites are spring cleaned on a frequency as set by the Executive Head Housekeeper and that all periodic duties are performed as set by the Executive Head Housekeeper.
For you
We offer a benefits package including:
- Group Personal Pension Plan
- Life Assurance
- Meals Provided on Duty
- Employee Discounted Accommodation
- Employee Discount on Food & Beverage and Hotel Restaurants
- Friends and Family, (discounted) Accommodation Rate
- Uniform (Laundry / Dry Cleaning for Uniform)
- Eye Care Vouchers
- Long Service Awards
- Employee of the Month / Year
- Recommend a Friend Scheme
.... As well as real opportunities to develop and gain promotion within the industry.
About the Hotel
The Chelsea Harbour Hotel is a luxury 5-star all suite hotel set in the exclusive Chelsea Harbour Marina and within walking distance from the legendary King’s Road. All of the hotel’s luxury suites are spacious and elegantly furnished, with four spectacular penthouse suites which offer some of the best panoramic views across London from their spacious roof terraces. Leisure facilities at the hotel include the Blue Harbour Health Club and Spa, with a 17 metre indoor swimming pool, state of the art fitness centre, sauna, steam room, six treatment rooms and hair salon.
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 24 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.
We are an equal opportunities employer.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Job Types: Full-time, Permanent
Salary: Up to £27,300.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Life insurance
- Referral programme
Schedule:
Ability to commute/relocate:
- London, SW10 0XG: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: CHHHFS
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