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We have an exciting new full-time fixed-term contract (up to 5 months) opportunity as Corporate Receptionist to join and support our full-time team based in a mixed-use development in the heart of London’s West End that was designed by Renzo Piano. Great opportunity for an enthusiastic, self-motivated candidate. Someone that would feel comfortable in a fast-paced environment that promotes a less formal approach when dealing with employees and visitors in the building yet more personal and full positive energy.

The role involves being a Guest Experience Maker, by ensuring an engaging, quality, and memorable experience to all guests of the building.

Situated near Tottenham Court Road station.

This is a Fixed-Term Contract (up to 5 months) Monday to Friday role with shifts 07:30–16:30 or 08:30–17:30 and 10:00–19:00 on a rotational basis.

Salary £31,000 pa (pro-rata)

About The Role

Responsibilities –

• 
  Providing a 5 star meet and greet to all visitors promptly, efficiently and complete all related security procedures in a timely manner including offering all appropriate services to ensure a smooth execution of the visitor journey.
• Managing the visitor management system including issuing passes.
• Take ownership of the reception area, ensuring it is well presented at all times.
• Events Calendar Management.
• Working on projects to improve service: children’s entertainment pack, Red Nose Day project, sourcing of third-party products such as security badges, logo merchandise.

‘What OC are made of’

• ‘We Care about You’ – Employee satisfaction and happiness is at the heart of everything we do, and we have various initiatives in place such as an employee wellness programme, Perkbox, Mental health first aid training among others.
• ‘We Invest in You’ – We offer Bespoke learning and development and career progression opportunities thorough our Learning Academy, as well as qualifications through our apprenticeships scheme.
• ‘We are One’ – We are a diverse and inclusive company and are proud to have over 45 different nationalities working with us. If you join OC, you become a member of the OC Family where we value teamwork.
• ‘We Appreciate You’ – We have reward and recognition schemes, The OC Spotlight Awards, long service awards and social events all in place to reward the success of our people.
• ‘We Give Back’ – Giving back is a key part of our business plan. We support charities throughout the year in fundraising, we offer volunteering days which not only enriches our team members but also helps our communities in need. We also encourage social mobility by partnering with organisations that help people get into the corporate world.

Required Criteria

• Customer Service

Desired Criteria

• Diary Management

Skills Needed

Exceptional Customer Service Skills, Building Teams

About The Company

We help our clients deliver unique and engaging experiences for occupiers, residents and their visitors. Our people are dedicated to delivering memorable world-class experiences, every day. Fostering a sense of community is now fundamental to the customer experience, and we know how to make every interaction special. Our people are the first touch point representing our clients and are dedicated to turning visitors into brand advocates.

Every space is unique, so we tailor our service style, look and operation to your exact requirements. We have an outstanding track record in collaborating with multiple stakeholders, service providers and managing agents.

Company Culture

We Are a People Business

We recognise that it is our people who bring our brand to life. Our business is structured to find and nurture anyone looking for their next career step in customer service.

Whether you feel you would be best suited in a steady Monday to Friday office role, planning and delivering exciting events, or perhaps looking after residents’ needs in a luxury apartment building, OC has a huge array of opportunities.

We celebrate personality and passion, just as much as previous work experience. With roles ranging from entry level to experienced managers, we welcome all applications.

Company Benefits

Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Office perks, Employee development programs, Opportunity to travel, Long service recognition, Perks Card, Work With Charities, Social Opportunities, Employee of the Month, Employee Recognition Scheme

Salary

£31,000.00 per year