Four Seasons Hotel Hampshire is looking for a Food and Beverage Supervisor to join our dynamic Food and Beverage team!
At Four Seasons we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves.
As Food and Beverage you will take an active role in the supervision of the restaurant and/or bar. They anticipate guests' needs whilst g reeting, seating and serving restaurant and/or bar guests. O ur goal is to satisfy each guest and develop loyalty. You will need to add style to a dynamic environment, build and maintain rapport with regular guests , as well as cultivating relationships with new patrons. A flexible schedule is required and includes weekends and holidays.
Key responsibilities :-
Supervise the running of the service, and take quick and appropriate action to correct any shortcomings. Assist the servers and bussers when required during all service periods.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Effectively handle guest complaints and compliments and communicate to the management team.
Assist and organise departmental meetings with the management team, carry out daily service briefings, and assist in the organisation of training sessions.
Work with Restaurant/Bar Managers and Assistant Managers to keep high standards of hygiene, service and presentation in the restaurant and bar, and amongst the staff.
Responsible for duties of the Restaurant/Bar Managers/Assistant Managers in their absence
Experience and Language
The ideal candidate will:
Salary: £30,000 pa (on target earnings) - base salary £23,760 per annum plus service charge, typically circa £600 - 800 per month.
What you can expect working with us here at Four Seasons Hotel Hampshire
Highly competitive remuneration package with service charge
Guest Experience Program, including an overnight stay with breakfast
Employee Travel Program with complimentary nights and reduced rates on rooms and 50% F&B discount in Four Seasons properties worldwide after 6 months of employment
Excellent Training and Career Development opportunities
28 days holiday (increasing based on length of service)
Opportunities to build a successful career with global potential
Access to Wagestream – a salary advance benefit
Discounted Gym Membership
WeCare Employee Well Being Platform
Uniform and meals on duty
Employee Recognition Programmes and more!!
Don't miss this unique opportunity to be part of our award winning team, while beginning your career with the world's leading luxury hotel company!
For more information on the hotel: www.fourseasons.com/hampshire