Job Description
Calling all pioneers and mavericks: find your tribe at B&L. Join us on our journey to become world leaders in lobsters and pioneers in burgers. If you have unbounded creativity, shared enthusiasm, and pure expertise, then reach out; we're confident that a truly extraordinary union can be born by us working together.
Locations:
The locations we are hiring for include our Central London locations.
What’s in it for you?
- Competitive hourly rate from £13.90 - £14.30 (inclusive of non-contractual tronc)
- 50% team discount – hope you like lobsters.
- Working a bank holiday? – We’ve got you—double pay!
- Birthday off? Duvet day? – For sure. An extra day of annual leave alongside 5.6 weeks holiday.
- Pension scheme – the older you will thank you.
- Need flexibility? Let’s make it happen.
- Your restaurant, your success. Quarterly bonuses for management teams.
- Want to run your very own Burger & Lobster?– we grow our own. 67% of our GMs are homegrown, and 100% of our Head Chefs.
- Need help? We partner with Hospitality Action to support you when you need it.
- Hungry? – free meals when you’re working.
Duties
- Ensure compliance with the opening hours of the restaurant
- Wipe down the benches
- Align the tables
- Polish and set up all the tables with napkins and cutlery
- Clean, refill and place salt and pepper on tables
- Ensure all the stations are supplied
- Ensure all condiments are stocked up and placed on tables and stations
- Refill the stations with glass cloths, sanitiser, napkins and wet wipes
- Refill dessert fridges and dessert toppings
- Ensure all the tills are restocked with till rolls and PDQ rolls
- Ensure the toilets roll dispensers are restocked
- Refill soap and hand cream
- Ensure bins are clean and empty
- Ensure staff room is clean
- Ensure orders are repeated to the customers before processing them (food and drinks)
- Ensure orders are correctly communicated to the kitchen via squirrel
- Ensure customers are aware of delays and waiting times
- Ensure important information is shared with the other members of the staff
- Set up customers tables with correct cutlery according to their food order
- Ensure food is served quickly and to the highest standard
- Collect payments
- Ensure customers had a pleasurable meal/experience
- Restock stations with napkins, wet wipes and sauces
- Wipe down all chairs and benches
- Sweep floor thoroughly
- Place sauces in fridges
- Clean the station
- Ensure dirty laundry is placed in correct bags
- Empty all the bins including toilet bins
- Clean staff area
- Polish remaining cutlery
- Place all chairs on tables
Who we are:
Food innovation and team member education are what makes us tick. And our utter obsession with all things burgers and lobsters makes it easy. With a heart for provenance and the drive to continually source only the highest quality ingredients around, whether that’s our food or team members, our recipe is simple: source the best, treat it with respect and have a great time along the way.
You’ll need to be:
- Give an award-winning welcome to each of our guests
- Able to deliver exceptional service
- See hospitality as a career, not just a job
- Can play well with others, after all, we’re all one big team
- Able to cope well in a fast-paced restaurant environment- you’ll have done this before
Please note that due to the nature of the industry, you will be required to work on a shift basis on a rota basis.
Only successful candidates will be contacted for an interview/voluntary trial shift.
All applicants will be required to prove that they are legally allowed to work in the United Kingdom.
Job Types: Full-time, Permanent
Salary: £13.90-£14.30 per hour
Job Types: Full-time, Permanent
Salary: £13.90-£14.30 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
Supplemental pay types:
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
- restaurant waiting: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person