Job Description
Travel Consultant - Latin America & Africa
Job Description
We are a small specialist Tour Operator that sells tailor made holidays to Latin America & Africa, predominantly through independent Travel Agents. We are members of AITO, the Specialist Travel Association.
We are looking for someone with substantial previous experience of selling tailormade holidays to join our small, friendly and supportive team. Experience of selling some or all of our destinations in Latin America and/or Africa would definitely be an advantage, but is not strictly necessary.
We are looking for applicants with excellent sales, communication and customer service skills, as well as the confidence, personality and initiative to learn quickly and become a valuable member of our team.
As the majority of our business is from travel agents, we are looking for candidates who can build relationships as well as seal the deal!
Since May 2021 our team has successfully been working remotely, based in the Cheltenham/Cirencester area. During the initial training period the applicant would be expected to spend 1-2 months working at least 1 day per a week at our team's home offices in Cheltenham & Cirencester to get up to speed and get to know the team. After that the role would be remote, but with opportunities to meet up with the rest of the team for support (and socialising!) as often as desired.
The successful candidate will be based in, or near to the Cheltenham or Cirencester area to allow for regular face to face contact. They will also be conscientious and able to work on their own initiative. But we will provide lots of training and support and as well as regular opportunities to travel to the destinations that we sell on educational trips.
JOB DESCRIPTION
- Dealing with holiday enquiries from travel agents and direct clients, taking full responsbility for each one from initial contact, through to planning, quotation, confirmation, pre-departure and post sales stages, with assistance from our admin team where appropriate.
- Preparing well presented and accurate quotation documentation for clients
- Liaising with agents and/or clients throughout the quotation and confirmation process
- Working on quotations and bookings on behalf of other team members in their absence.
- Assisting admin staff with ad hoc administrative duties
- Attendance at travel events throughout the year on an ad hoc basis
- Total of 3 months per year on support rota (for extra payment in addtion to salary)
SKILLS
- Well established and effective sales skills
- Good communicator and relationship builder
- Friendly, personable and helpful manner
- Extremely good attention to detail
- An excellent standard of spoken and written English
- Proficient in Microsoft Office software (Word, Excel, Outlook)
- Well organised
- Fast learner
- Ability to work on own initiative
- Minimum of grade 'B' or above in Maths & English at GCSE or equivalent
CONTRACT DETAILS
Working Hours: Monday to Friday 9.00am - 5.30pm.
Start Date: 05 June 2023
Benefits include: 20 days holidays plus bank holidays as well as travel abroad
Job Type: Full-time
Salary: From £25,000.00 /year depending on experience
Work Remotely
Job Types: Full-time, Permanent, Fixed term contract
Contract length: 12 months
Salary: From £25,000.00 per year
Benefits:
- Casual dress
- Company events
- Free or subsidised travel
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
COVID-19 considerations:
As the position is a remote role Covid 19 precautions are not applicable.
Application question(s):
- What has been your own favourite holiday experience and why?
Work Location: Remote
Application deadline: 05/05/2023
Reference ID: SALES - May 2023
Expected start date: 05/06/2023
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