Job Description
About us
TWILIGHT Health and Homecare Services LTD is a small Domiciliary care business in Wolverhampton. We are professional, innovative, supportive, and our goal is to deliver the highest-quality care at competitive pricing to our client, as well as courteous, professional, and efficient service.
Our work environment includes:
- Growth opportunities
- Flexible working hours
- On-the-job training
- Safe work environment
- Lively atmosphere
- opportunities for career development
- Car Driver and owner essential as your role includes visiting Clients throughout the day in their own homes
- IT literate as you will be involved in assessments including the use of our Care Planner Software
- You will be working closely with the Registered manager, you will be responsible for the development of the business and ensure compliance at all times.
- You will be responsible for the delivery of Good standard care, compliance with CQC
- You will have exceptional communication and management skills to support and and coach our team. Enabling support workers/care assisitants
- Oversee compliance in line with policies, procedures, and regulatory requirements.
- Keeping up to date with changes in legislation, policy, and regulations.
- Implementation of robust recruitment processes designed to safeguard; support and develop individuals and work towards a high retention ratio.
- Liaise with Regulators, Clients, Social Workers and other Associated Professionals or relevant others to ensure good communication and best practice always.
- Continually assess the quality of the service delivered, implementing appropriate quality assurance processes in line with policies and contractual and regulatory standards.
- Take responsibility for ensuring that on-call is covered outside office hours, including holding the phone as part of the on-call rota.
- Line manage all staff employed, arranging training programmes, monitoring performance, and demonstrate leadership inspiring the team to achieve the highest possible standards.
- Willing to learn and develop if this is first time in management
Job Type: Full-time
Salary: £23,000.00-£25,000.00 per year
Benefits:
Flexible Language Requirement:
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- Wolverhampton: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Expected start date: 01/05/2023