This varied role supports our Records Management team in managing Kew’s paper and electronic records, primarily focusing on paper records maintained in Kew’s central records Registry system. The Records Assistant creates new registered files as requested, adds new papers to existing files and oversees the closure of inactive files.
Additionally, the role provides key information services to staff - researching and answering a wide range of enquiries about access to and information from paper records. You will also assist the Records Manager in answering enquiries from staff about managing electronic records as we work to implement our SharePoint Electronic Document and Records Management system (EDRMS) across Kew.
This role would be an ideal fit for someone interested in gaining experience in the Records Management profession. Minimum 5 GCSE passes including English are required, with experience in customer service and good IT literacy. Experience maintaining or using paper filing systems and electronic document and records management systems (such as SharePoint) is desirable, but full training will be provided.
The Records Assistant role requires strong accuracy and attention to detail, and the role holder must be able to work well independently while communicating effectively with stakeholders across the business.
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst.
To apply for this role, please submit your application through the Kew Gardens website
Feedback will only be provided if you attend an interview or assessment.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements (opens in a new window)
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Apply and further information
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
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Job contact :
Recruitment team :
https://careers.kew.org/vacancy/records-assistant-523343.html