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Pinhoe & Broadclyst Medical Practice Logo

Care Co-ordinator

Id Job: 316e354

🏠 On-site
💼 Pinhoe & Broadclyst Medical Practice
📍 Pinhoe, England
1 day ago
💰 12.25 GBP HOURLY

Job Description

Care Coordinator Job Description

Job Title: Care Coordinator

Responsible to: Operations Manager

Accountable to: Practice Manager

Base: Pinhoe Surgery, Broadclyst Surgery and Hilton Hotel, Exeter Airport

Salary: Up to £12.25 per hour depending on experience

Hours: Full time (37.5) – we would consider part time as a job share

Job Scope

The Care Coordinator is responsible for undertaking a wide range of administrative duties and for the provision of general support to the multidisciplinary team. Care Coordinators play an important role within a practice to proactively work with people, including those residing in an Asylum Seeker hotel, residing in care/nursing homes and the frail/elderly, to provide coordination and navigation of care and support across health and care services.

The Care Coordinator is a key part of the administrative team. You will work primarily at our Pinhoe premises, and from the Asylum Seeker Hotel (one day per week), but you may be required to work at our Broadclyst surgery from time to time.

Enthusiasm, professionalism, strong teamwork ethos and attention to detail are skills that are required of the post-holder. A good level of IT skills is also a requirement as there are many systems that the post holder will need to use.

Main responsibilities

To provide high-quality care-coordination support to the Practice to include:

Specific to the Asylum Seeker Hotel:

Specific to the Care/Residential Homes:

General:

The above list is not exhaustive, all personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the practice.

Equality, Diversity and Inclusion

A good attitude and positive action towards equality, diversity and inclusion creates an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

The post-holder will support the Practice policy on equality, diversity and the rights of patients, carers and colleagues. This includes:

Overall, behaving in a manner which is welcoming to the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.

Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, to include:

For further information or to discuss this role further please contact either Mrs Amy Taplin via email to [email protected]

Job Types: Full-time, Part-time, Permanent
Part-time hours: 37.5 per week

Salary: Up to £12.25 per hour

Schedule:

Ability to commute/relocate:

Application question(s):

Work Location: In person

Application deadline: 14/05/2023


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