Job Introduction
As an Operations Manager you will be responsible for a specific area within one of our busy regions. Overseeing the performance of our catering operation for a number of Primary & Secondary school contracts, you will lead your team in delivering an excellent food operation whilst meeting and exceeding the client’s expectations.
Main Responsibilities
- Ensuring that all services detailed within the contract are adhered to, delivered and where possible, enhanced to meet and exceed the clients, customers and company expectations
You will continually review the performance of each contract and its profitability whilst ensuring costs are controlled but that they don’t affect the service quality nor delivery
You will ensure food is of the highest standard and in line with the current high street trends
Managing and supporting the development, progress and performance of all line reporting managers whilst keeping engagement levels high
You will support the sales function in retaining existing business and obtaining new business opportunities
You’ll ensure compliance with all Health & Safety and Hygiene procedures and standards
The Ideal Candidate
Currently working in the hospitality/contract catering sector, you will have worked in a similar role previously. Supporting, coaching and developing teams whilst ensuring that the team all have the passion to meet high standards and an excellent service level at all times.
With excellent communication skills, you can lead client meetings, managing their expectations and overcoming challenges.
As well as being service focused, you are process led ensuring standards, procedures and systems are maintained and followed at all times. You’ll need excellent computer skills, the ability to work under your own initiative with the desire to learn and achieve.
About The Company
Miquill is a specialist school catering business born in 2009 out of a passion for great tasting food – We’re all about providing fresh, delicious and exciting meals that bring a healthy dose of fun to the school day.
Our small, independent, Midlands-based company has a family feel, and focuses on building strong relationships with our teams and clients. This means that our employees, their wellbeing and the opportunities for development and growth within our business are extremely important to us. We reward our teams and recognise their hard work to make sure they feel happy and valued in their role with Miquill.
Package Description
At Miquill, the happiness and health of our employees is of utmost importance to us and we recognise that our success depends on our people. As well as a competitive salary and pension, we also provide you with:
- Car allowance
- Private healthcare
- Life Insurance
- Enhanced parental leave
- Company sick pay
- Access to discounts designed to save you money
- An additional days leave to celebrate your birthday!
We expect all staff to share our commitment of safeguarding and promoting the welfare of children/young people and an enhanced DBS disclosure will be sought by the company.