Dentsu Inc. has taken the initiative to create a data platform that will be the basis of all client reporting globally. As part of this rollout there is a requirement to support and train the users across the different regions as they on board to the new platform. This role will support the team that has the responsibility for creating and delivering the relevant materials to support the rollout and education around the self-service data platform.
Reporting to the Learning and Development Manager, the Junior Trainer/ WalkMe developer is responsible for helping media and agency teams learn by delivering Instructor Lead Training, via the WalkMe platform.
Job Title:
Junior Trainer/ WalkMe developer
Job Description:
This is an ideal role for someone who is looking to start a technical career or retrain.
Key Responsibilities
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Supported by the global team, research and learn the processes and benefits of the data platform
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Break down the technical elements of the platform so the materials are understandable to all trainees
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To facilitate the successful setup and roll out of the platform within the Americas
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Learn the WalkMe software to be able to code solutions for the dentsu connect suite of apps
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Update and add training modules as new features are made available on the data platform
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Maintain the learning environment so that it is professional, clean, and up-to-date.
Requirements
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Excellent communication skills
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Strong interpersonal skills and professional attitude
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Ability to work autonomously but able to interact positively within the organisation
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Solid attention to detail
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Excellent time management and organisational skills
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Ability to exercise independent judgment to determine issue and resolution
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Technical thinker
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Self-starter and problem solver who actively seeks the opportunity to educate
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Ability to learn new applications quickly, proficiently, and independently
Technologies/Software
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Articulate
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Adobe Captivate
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Word, Excel, PowerPoint, Outlook, Teams, SharePoint
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Basic coding experience in HTML, JavaScript CSS & jQuery
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Cookies
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Security Codes
Benefits
We offer everything you would expect from a large company – like 25 days’ holiday plus your birthday off – and a few additions, like 2 paid volunteering days each year to support charitable causes and 3 wellness days per year.
We also provide pension contributions, life assurance, free eye tests, season ticket loans, private health care, income protection, critical illness cover, a cycle to work scheme, and a whole host of great local and national discounts from leading retailers that you’ll have access to as an employee.
About dentsu
We are dentsu. As champions for meaningful progress, we help our clients to win, keep and grow their best customers with best-in-class services and solutions in media, CXM, and creative. With more than 46,000 dedicated specialists teaming across 145 markets.Our business and the industry that we are in is at the most exciting point in its history. The power of innovative technology coupled with creative excellence and advanced media opens up a new world of opportunity. And we all have the opportunity to shape its future. This is our commitment to our talent.We are proud to be different, and we know that starts with you. You will not be defined by your race, gender, sexual-orientation, age or disability, but by your thinking and actions. We want you to bring your whole self to work, because leaving nothing behind, helps us stay ahead.
Location:
Manchester
Brand:
Global Media
Time Type:
Full time
Contract Type:
Permanent