Job Description
Service Administrator
Bolton, Full time
Hours: 9.00am to 5.00pm
Compensation: £12 per hour (negotiable based on experience and qualifications), commission of £25 per service plan sold, and a bonus of £100 if the department hits its GP plan.
Key Responsibilities:
- Prepping the job card: Checking the service history of the customer's vehicle and ensuring that all necessary information is recorded accurately on the job card.
- S/Plan quotes: Providing customers with quotes for service plans, which involve regular maintenance and inspections for their vehicles.
- Pre-Calls: Making calls to customers prior to their service appointments to confirm the appointment, provide reminders, and answer any questions they may have.
- Customer service and support: Interacting with customers on a regular basis, providing support and assistance as needed. This may involve answering questions, resolving complaints, and providing information about services and products.
Job Types: Full-time, Part-time
Salary: From £24,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Bolton, BL2 2BN: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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