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J C Michael Groups Ltd Logo

Administrator

Id Job: 316e344

🏠 On-site
💼 J C Michael Groups Ltd
📍 United Kingdom
1 day ago
💰 25000 – 28000 GBP ANNUAL

Job Description

Are you an Administrator with a background in Domiciliary Care? If you we would love to hear from you. We are a Domiciliary Care Agency with over 10 Branches in England and Scotland.


Your Main Duties will be:


Main Duties

i. To carry out office administrative tasks, to include filing of reports and documents, photocopying, answering the telephone.

  • Check all incoming emails and transferring to relevant care coordinator by Location
  • Regular Liaise with the Care Coordinators
  • Creating folders going into Service User homes
  • Creating folder for Service Users for office use
  • Call monitoring on a fortnight basis and record
  • Recording and flagging up complaints to Care Coordinator
  • Recording and Flagging up all safeguarding issues with Registered Managers
  • Ensuring all complaint and safeguarding cases are submitted and closed.
  • Excellent customer service focus with strong communication skills to effectively correspond, both verbally and in writing, using phone, voicemail, and e-mail with various levels in the company and the external community.


Skills

  • Organizational Skill
  • Leadership Skill
  • Creative
  • Innovative
  • IT literate - Expert
  • Ability to communicate and liaise with internal and external organisation.
  • IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g. Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch. Able to read and send emails / attachments etc.
  • Able to deliver work to set targets and be self-motivated, effectively structuring daily activities ensuring effective outcome
  • Willingness to travel as required by the business and undertake other duties and working patterns as required.
  • Good Knowledge of the organisation
  • Fluent English language skills: spoken and written in a clear, caring, courteous and professional manner
  • Attention to detail in relation to Office Administration duties is essential for the job.


We provide-

  • Comprehensive Induction training
  • Supportive Team and Management
  • Recommend a friend incentive
  • Sick pay, Annual Leave, SMP and Paternity Pay
  • 28 days annual leave a year (inclusive of Bank Holidays), rising with service
  • Career progression
  • Staff recognition award
  • Well-being and counselling services
  • Annual Travel scheme
  • Shopping discounts (Bluelight Card)
  • Cinema discounts
  • Annual Salary Review
  • Performance related pay
  • Company Pension


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