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Your role at a glance

What you'll be doing

• Design and facilitate workshops, stakeholder interviews, discovery activities to elicit requirements/user stories from stakeholders
• Validate user stories using research, data and customer insight to make informed decisions on priorities and focus
• Support the Product Owner / Heads of in identifying the EPIC User Stories, building and prioritising the product backlogs
• Work closely with UX Designers to translate user stories into viable product designs and deliver wireframes and working prototypes.
• Managing and influencing senior stakeholder alignment and communication at various levels across multiple business areas and divisions
• Scope and shape the analysis approach from EPIC level information at Product Level
• Support product managers across Digital Operations and business divisions, encouraging innovation and the identification of customer-centred journeys and experiences
• Provides support and mentoring to other BA’s within the team
• May provide assignment lead support to Grade 3 or 4 BA’s

What we're looking for

• Agile Frameworks
• Backlog definition and prioritisation techniques
• Customer centric design techniques
• JIRA, Confluence
• Microsoft Word, Excel, PowerPoint, Visio
• Kanban Flow
• Trello, Slack
• Adobe Analytics
• Tableau

Experience

• Must have a strong background as a Business Analyst within an Agile Scrum team and product development environment
• Experienced working with senior stakeholders (Heads of, Director level)
• Experience of working as part of a development team is essential
• Able to demonstrate supportive, communicative and collaborative approach to working in a team
• Experience in tools commonly used in Agile environment
• An understanding and applied knowledge of User Experience and Customer Journey concepts
• Confident working with ambiguity
• Ability to work independently and be highly self-motivated
• Ability to work in a dynamic environment
• Experienced in conceptual modelling; ability to see the big picture and envision possible solutions

Benefits

If you join us, you’ll get access to some great benefits, including 27 days holiday (excluding bank holidays), an annual supplement for private medical insurance, generous pension scheme and life assurance, We’re also proud to offer competitive family leave.

You’ll have the opportunity to participate in our annual, performance-related bonus plan, and there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings.