Job Description
Company Overview:
Coaltown is a Specialty Coffee Roaster located in Ammanford, a post industrial town in Wales. We are a B-Corp business committed to providing sustainable employment and growth opportunities for our employees. We aim to be the best in the business by focusing on growing people and providing the best specialty coffee experience for our customers.
Purpose:
As a Specialty Coffee Barista, you will be responsible for producing coffees to a specialist standard. Your focus will be to maintain the daily running of the espresso bar, kitchen / preparation area, and seating area to the highest possible standard. You will be working and learning alongside the some of the best coffee professionals in the country, growing your coffee career in the process.
Process engineers:
For business, mutual trust and respect are the most powerful tools for building an energetic, motivated, winning team. The only way a company can grow, stay true to its soul, and remain consistently successful is to attract, hire, and keep great people. We see all employees as process engineers. Our goal each day is to make one 2 second improvement. This pursuit for excellence is rooted in instinct and honed through continuous improvements. Your aim is to add value by engineering our business processes each day.
Technical Skills:
- The ability to dial in and brew a range of espresso and filter coffee.
- The skill to pour consistent latte art.
- Delivering high quality drinks in accordance with our menu.
- Service & Maintenance of all Espresso Bar Equipment.
- Extremely High Standards of Personal Hygiene.
Character/Emotional Skills:
- Optimistic Warmth (kindness, glass is always at least half full.
- Intelligence (insatiable curiosity to learn for the sake of learning).
- Work Ethic (do something as well as it can possibly be done)
- Empathy (an awareness of, care for, and connection to how others feel and how your actions make others feel).
- Self-Awareness and Integrity (an understanding of what makes you tick and a natural inclination to be accountable for doing the right thing with honesty and superb judgment).
Professional Skills:
- The ability to work quickly, calmly and efficiently under pressure during busy periods.
- The ‘excellence reflex’ – this is a natural reaction to fix something that isn’t right or improve something that could be better. The excellence reflex is rooted in instinct and upbringing, and then constantly honed through awareness, care and practise.
Values:
Lean is all about the elimination of the 8 deadly wastes:
- Over Production
- Overprocessing
- Motion
- Waiting
- Transportation
- Inventory
- Rework of Defects
- Unused Employee Potential
Important Principles:
- Lean thinkers encourage other people’s creativity and RESPECT each other.
- Lean thinkers don’t own ideas, it is always a team effort.
- Improvements are endless because waste is like gravity. It is always holding us down.
- 90% of everything we do is waste.
- Never look at the waste of others, you will always have plenty of your own.
- Lean is not about working fast, but rather working smooth.
Building a LEAN CULTURE:
- We are all Teachers - To be a teacher you must have a level of understanding that is greater than those you are teaching. Pursue that knowledge, it will help those around you.
- We have a responsibility to train each other
- Each morning starts with 3 S’ing: Sweep, Sort, Standardise.
Responsibilities:
- Be Aware – Many mistakes or issues go unaddressed because no one is even aware they have happened. If you’re not aware, you’re nowhere.
- Acknowledge issues and work towards finding a solution.
- Fulfilling the daily tasks set within the operating schedule for the work area.
- Take Action – Make positive change.
- Plan and Develop strategic teaching methods to captivate peers.
- Be Generous – Go above and beyond for customers and other staff member.
- Create a community of Raving Fans.
- Waste: Learn what waste is, see wastes, remove wastes, show improvements
Additional Responsibilities:
- Prepare and serve high-quality specialty coffee drinks.
- Provide exceptional customer service and engage with customers to ensure a positive experience.
- Maintain a clean and organised workspace, including equipment maintenance and cleaning.
- Follow NSF food safety and sanitation guidelines.
- Assist with inventory management and ordering supplies as needed.
- Continuously learn and educate yourself on the latest coffee industry trends and techniques.
Requirements:
- Previous barista or coffee industry experience is preferred, but not required.
- Passionate about providing exceptional customer service and a desire to learn and grow in the coffee industry.
- Ability to work in a fast-paced environment and multi-task effectively.
- Strong attention to detail and ability to follow standard operating procedures.
- Availability to work flexible hours, including weekends and holidays.
If you are passionate about specialty coffee and looking for a long-term career in enlightened hospitality, we encourage you to apply for this exciting opportunity to join our Coaltown team.
Job Type: Part-time
Part-time hours: 18-21 per week
Salary: £10.90 per hour
Benefits:
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Free parking
- On-site parking
- Store discount
- Wellness programme
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Ammanford, SA18 2LS: reliably commute or plan to relocate before starting work (required)
Experience:
- customer service (preferred)
- Hospitality (preferred)
- Barista experience (preferred)
Work Location: One location
Application deadline: 30/04/2023
Reference ID: Barista Coffee Professional
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