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• Manage payments of the AML (Argus Media Limited) Ledger and Conference invoices to ensure debts are paid in a timely manner
• Manage credit balances to ensure correctly reconciled
• Contact customers by telephone, email and letter within agreed timescales to follow up overdue invoices
• Maintain accurate records of all activity, tracking deadlines and reconciling payments
• Handle disputed bills and negotiate to arrange payment
• Provide accurate advice on billing queries
• Assist the Credit Control Team with reconciliations and statements
• Assist the Credit Control Manager with weekly, monthly KPIs reporting
• Provide support to the Subscriptions team as required

• 
  Solid experience of the Credit Control function within a busy commercial environment
• Experience within a subscription or conference-based business desirable
• Strong communication skills over the telephone and in writing
• Strong numeracy skills
• Strong co-ordination and time management skills with the ability to apply initiative
• Ability to work to deadlines and prioritise and plan work schedule
• Attention to detail
• Good IT skills including Excel and experience using Microsoft Packages

Attributes

• Self-motivated, confident and results driven individual
• Highly organised to manage own workload and efficiently meet targets
• Courteous, friendly, and positive

• Competitive salary and company bonus scheme
• Group pension scheme
• Group healthcare and life assurance scheme
• Flexible working environment
• 25 days holiday with annual increase up to 30 days
• Subsidised gym membership
• Season ticket travel loans
• Cycle to work scheme
• Extensive internal and external training