Job Description
About us
Pivotal:
- We have vacancies in other areas of Cornwall
- Provides sustainable homes, specialist support and compassionate care to vulnerable people.
- Works closely with local authorities and other relevant commissioners, such as the NHS.
- Provides approximately 450 homes for vulnerable people.
- Offers vulnerable people the opportunity to rebuild their lives or have a better quality and independent life.
- Operates successfully in a number of locations, including Cornwall, Gloucester and Dorset.
- Are you passionate about helping others to utilise their strengths and to achieve their goals? Could you be the right person to join us in striving for our purpose - doing more good for more people? Could you live our values of being passionate, caring and creative?
Key Responsibilities:
- To ensure that housing management functions are carried out within current legislation.
- To ensure that all properties within a geographical patch are secure at all times.
- Ensure that all serious concerns are reported to a team leader / manager, and / or the Police as appropriate.
- Ensure that safeguarding’s, incidents, accidents and near misses are reported and responded to appropriately.
- Complete accident, incident and client file logs, and ensure that there is a written record of anything of significance throughout the night.
- Provide reports and data as required by team leaders or managers.
- Assist in the collection of rents and service charges where possible.
- Monitor CCTV footage as appropriate, ensuring the safety of customers and colleagues.
- Report repairs and maintenance issues promptly.
- Ensure that health and safety and security checks are completed on a regular basis; escalating any concerns as appropriate.
- Clear and clean void rooms to enable them to be re-let as soon as possible.
- Participate in a handover at the beginning and end of each shift, working closely with day colleagues to ensure that any agreed actions are completed.
- Promote the work of the Community Investment Manager.
- Participate in team meetings as required.
- We also have NTSO posts in other areas of Cornwall such as Camborne, Redruth, Falmouth, Truro
- You will need a driving licence, business insurance and your own transport. Mileage will be paid.
- DBS checks are required for roles where you will be working with or have lone contact with Vulnerable Adults
In return for your commitment to the role, Pivotal Support offer-
. Fixed hour 42 hour contract on a rolling rota schedule. 4 nights on 4 nights off
. Pension scheme and company sickness scheme
. A comprehensive training and induction program
. Opportunities for progression within a rapidly growing company
. Perkbox- access to over 200 discounts, offers and free services
. Simply health cover, offering contributions and cover of wellbeing and health services after a successful probationary period
. 5 weeks contractual hours holiday plus bank holidays and 1 day extra for every years service up to max 5 years.
Work Remotely
Job Types: Full-time, Permanent
Salary: £23,946.00 per year
Benefits:
- Casual dress
- Company pension
- Sick pay
- Store discount
Schedule:
Experience:
- Tenancy management: 1 year (preferred)
- security: 1 year (required)
Licence/Certification:
- driving licence (required)
Work Location: In person