Job Description
Job Introduction
We currently have an excellent opportunity for a Hospitality Waiter / Waitress to join our team. This is a great opportunity for a customer focused individual to join a popular city centre restaurant, which can offer unrivalled opportunities for career progression.
Role Responsibility
As a Hospitality Waiter / Waitress you will be responsible for:
- Serving food and beverages in a professional manner with high levels of customer service
- Setting and cleaning tables and service areas
- Dealing with customer complaints
- Checking with customers to ensure that they are enjoying their meals and take action to correct any problems
- Escorting customers to their tables
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Informing customers of daily specials.
- Presenting menus to customers and answer questions about menu items, making recommendations upon request
- Removing dishes and glasses from tables or counters, and take them to kitchen for cleaning
- Serving food and/or beverages to patrons; prepare and serve specialty dishes at tables as required
- Stocking service areas with supplies such as coffee, food, tableware, and linens
The Ideal Candidate
The successful candidate for this role will have:
- Previous experience in catering hospitality, fine dining or banqueting environment
- Understanding of food hygiene and customer service
- The ability to accurately process information/merchandise through the Till system with a good standard of numeracy
- Excellent customer service skills
- First class communication skills and demonstrate accuracy and attention to detail
- The ability to demonstrate great team work
Job Types: Full-time, Part-time, Permanent, Temporary contract
Part-time hours: 20-40 per week
Salary: From £10.50 per hour
Benefits:
- Discounted or free food
- Employee discount
Day range:
- Monday to Friday
- Weekend availability
- Weekends only
Physical setting:
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
Ability to commute/relocate:
- Birmingham, B5 4TD: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
- Hospitality: 1 year (required)
Work Location: In person