Job Description
Administrator
Job Type: Part-time
Hours: 20 per week - Flexi hours
Based: Penn and Chalfont St Peter - WFH option once trained
Salary: Starting at £11 per hour - £14 per hour for experienced administrators
The Role
Due to increased demand and organic growth we are looking for an experienced sales and marketing administrator to join the team on a part-time basis.
This is a busy and varied role with no two days the same. In your role, your main duties will be general day-to-day running of the telephone, replying to emails and managing payroll for our staff, making sure all internal processes are followed and documentation is in place, maintaining business transactions such as invoices, purchases, expenses, credit cards and ensuring all staff documentation is up to date and assisting with the logistics management of our cleaning teams.
Sales & Marketing
Calling existing customers and upselling our services
Develop ideas and compose email for marketing purposes
Online marketing and google analytics
Skills and Experience Required:
At least 2 years’ experience in the administration of offices services and general understanding of cleaning services related tasks within an FM environment
Computer literate in Microsoft packages & have the ability to quickly learn how to navigate around our cleaning software & Xero accountancy system.
Good written and verbal communication skills, able to deal with personnel who may not have English as their first language
Excellent administration and co-ordination skills
Able to work to tight deadlines and targets
Confident, engaging, uses own initiative
Strong attention to detail is essential
Knowledge of marketing techniques and strategies including email campaigns and social media
HR / Admin
Assist with recruitment of cleaning operatives and agency staff
Administration of all personnel information: absence record, holiday records & training matrix
Process all Help Desk requests quickly and efficiently
Assist with providing regular reports to the clients
Process and distribute cleaning materials, stock take and re-order when needed
Ensure all necessary processes and procedures are in place and adhered to
Maintain and file all documentation as appropriate
Coordinate and liaise with internal and external staff
Organise cleaning rotas
Provide support to Account Lead and Operations Manager
H&S / Training
Track equipment inventory, maintenance and repair and arrange servicing
Support the implementation and maintenance of standard training matrix
Prepare, maintain and retain all H&S documentation: toolbox talks, safety observations, workplace inspections, COSHH and RAMS
Ensure all H&S necessary processes and procedures are in place and adhered to
Assist with ISO9001, Construction Line, Safe Contractor and CHAS accreditations
If this is of interest to you please call Lucy on 07956 973146 to discuss further.
Job Type: Part-time
Part-time hours: 20 per week
Salary: From £11.00 per hour
Benefits:
- Company pension
- Flexitime
- Language training provided
- Sick pay
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- No weekends
Ability to commute/relocate:
- High Wycombe: reliably commute or plan to relocate before starting work (required)
Work Location: One location