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PayByPhone Logo

Customer Support Executive French/English speaking

Id Job: 316e334

🏠 On-site
💼 PayByPhone
📍 Hatfield, East of England, England
2 days ago
💰 18959 – 29940 GBP ANNUAL

Job Description

~Please note that all applications and CVs must be sent to us in English in order to be considered.~

The role you want – Customer Support Executive – is at PayByPhone

PayByPhone is a fast-growing, forward-thinking, global company that is growing fast with offices spanning across North America, France, Italy and Germany as well as the UK. Thanks to the backing of our parent company Volkswagen Financial Services, we have the security, stability and freedom to push boundaries and to be pioneers. We are recruiting for a bilingual French/English Speaking Customer Support Executive to manage all PayByPhone user requests French and English language.

Responsibilities

We are looking for a dynamic and adaptable person who is a good listener, empathetic and has a positive attitude. Your main goal will be to respond to and resolve all standard and business user enquiries and complaints effectively and quickly.

You will be responsible for the following tasks :

You may also be asked to carry out other tasks as part of your role to support the PayByPhone team.

Required Qualifications

What does success look like in the role?

Benefits of working at PayByPhone

In addition to the usual stuff like generous holiday allowance, we offer employees other things, too. We have a great company car scheme - so long as you like VW brands! We organise fantastic off-site team days that people actually enjoy. We now have a permanent hybrid work approach that everyone is enjoying and embracing, and everyone has the freedom to express themselves in what they wear when they are in the office – we just ask that it’s not PJs.

Job Types: Full-time, Permanent

Schedule:

Application question(s):

Work Location: Hybrid remote in Hatfield


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