Position Summary
Role and Responsibilities
Strategy
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Establishing and implementing a transformation roadmap for Samsung Wallet UK and Ireland
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Ongoing roadmap management and presentation to leadership team with regular reporting against strategic goals
Product & Proposition development and GTM
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Developing and launching payment solutions that will offer 100% issuer coverage
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Designing, building and launching a Samsung Cashback Rewards platform / programme
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UK market validation, launch planning and execution of global HQ initiatives
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Creating and launching UK originated new product propositions associated to Samsung Pay that contribute to the agreed Key Performance Indicators
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Influencing and gaining support from HQ and key partners for new propositions
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Maintaining and improving the app User Experience, working with UI/UX teams
Business Development
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Managing key strategic partner relationships encompassing Fintech's, Reward Merchants and major participating traditional issuers to maintain and grow business
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Engaging non-participating issuers at a leadership level to influence participation
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Expand Samsung Cashback Rewards platform / programme post launch
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Managing and leading more complex deal negotiations from initial term sheet through to contract
Reporting, Management and Operations
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Influencing key partners ensuring optimal custom service delivery and operations for Samsung Pay and Samsung Pay Card
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Proactive P&L management to optimise revenue and identify investment opportunities
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With the reporting team, track Key Performance Indicators targets, ensuring you are on track at all times, putting in place mitigations if forecast does not meet target.
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Putting in place detailed forecast for all key metrics including, MAU, Registered Users, revenue and churn.
To be successful, you will possess the following skills and attributes:
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Extensive experience in Payments (5 years+) and enjoys developing and delivering long term vision and strategy, effectively contributing to the vision in an environment that is fast paced, fluid and evolving.
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Will be able to work closely with channels, customers, technical specialists, executive management and the industry to position Samsung’s Pay as market leading
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Excellent relationship management skills An ability to establish and maintain long term relationships with customers, internal partners, and industry influencers in both technical and commercial fields
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Detail orientated with a dynamic approach to workload and projects, plans ahead thoroughly and lays out clear achievements
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Effectively prioritises across multiple organisations and projects
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In depth understanding of the Payments ecosystem and the interplay between different partners and channels within the space to deliver a simple solution to consumers.
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Likes ambiguity and the challenge of simplifying problems to meet consumer needs
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Consultative, engaging, and good with people ability to work within a complicated matrix structure of inter related teams and lead to ensure that customer needs are met
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A genuine passion for Business and the ability to inspire others to have the same
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Future focused, always looking to identify and leverage consumer
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grounded opportunities for future profitable growth
Skills and Qualifications
What does success look like?
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5 years’ experience in global payments companies focusing on business development, strategic partnerships, loyalty, and payment products.
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Knowledge of digital payments, e-commerce, mobile wallets, and Card products (Debit, Credit, and Co-brand) are essential
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Knowledge of UK, European and international payment landscape and regulations
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Experience in P&L management
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Proven experience of successful business strategy development and execution
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Strong track record in identifying, negotiating, and launching strategic partnerships with multinationals companies and start-ups to improve revenue performance
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Strong communication skills with a high level of confidence, adept at cross functional influencing and external negotiations
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Ability to inspire and persuasively communicate ideas, overcome obstacles, lead people and compel partners
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Experience managing large complex projects
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Strong troubleshooting capabilities and intensely goal-oriented
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Detail oriented and flexibility to adapt to changing priorities or deliverables
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Market analytical abilities
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Leadership / interpersonal skills
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Creative problem solving skills
Interview process:
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4 Stages of the interview process
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Initial 30mins get to know each other screening call
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First Interview CV review and role overview with Kyle Brown Head of CS&T
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Second Interview Presentation task and Samsung competency interview: Kyle Brown Head of CS&T & either Melanie Rolfe or Stuart Mayo
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Third Interview: 30mins with one of the team to discuss org and culture
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Fourth Interview 30mins with Director of CS&T Teg Dosanjh