Job Description
Who we are
COMO Hotels and Resorts are an award-winning, family-owned group of 16 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.
COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
What we're looking for
We have a fantastic opening for a Duty Security Officer to join our team. We are seeking a talented, dedicated and motivated individual who possesses a strong service focus and the ability to demonstrate that they put the guest at the centre of the experience. We recognise that our team members are the key to our success; they nurture and consider our guests’ wellbeing, and they embrace our guests’ sense of adventure to provide authentic experiences; all of which our valued guests have come to expect and appreciate.
What you'll do
Your key responsibilities will include
- You will be responsible for the protection and provision of a safe working environment for all employees, guests, and visitors alike always providing a professional interface with the public.
- To act as a reporting body within the hotel providing the confidence that all matters likely to affect the hotel and its assets will be reported in time for necessary action
- Maintaining and checking CCTV equipment daily, including all cameras, liaising with CCTV engineers as necessary, to ensure the system’s coverage is fully functional 24 hours a day.
- You will be required to report and investigate accidents, near misses, and incidents of note in the workplace.
- You will ensure that the fire alarm system is tested, maintained and fully operational, responding to all activation's. You will also carry out building and escape route inspections, and ensure that the fire register is maintained and available for inspection at all times.
Who you are
- You will hold a valid SIA Licence and be able to demonstrate a good knowledge and application of security, loss prevention and health and safety ideally within a hotel background
- Candidates will have a strong work ethic, be self-motivated to perform all duties with energy and enthusiasm, and have excellent time management skills as you will often be required to manage your own workload
- You will have the ability to balance building a professional and empathetic rapport with guests and colleagues, whilst remaining objective
- ·Excellent spoken and written English language skills and the ability to use Microsoft Office applications for report writing and record keeping.
- Reliable, punctual, well-presented and flexible; you must be able to commit to a 24/7 working shift pattern on a full time basis, which includes, weekends, public holidays and nights.
What we will offer you
In return, the successful Security Officer will be working for one of the most exciting luxury hotel companies in the industry and we would offer you:
- Competitive salary of (£29,820) + Service Charge
- Employee rates for all COMO Hotels and Resorts properties worldwide
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
- Employee discounts on Nobu London
- Career development opportunities
- A lucrative bonus for introducing someone to any COMO property
- An exciting calendar of wellness and engagement activities
- Access to free financial advice and
- Access to an Employee assistance programme; offering support and advice
- Free meals on duty
- Free Uniform & laundry service
- 20 paid holidays per year, increasing with service
- NEST Auto-enrolment Pension
- Company Sick Pay
Job Types: Full-time, Permanent
Salary: £29,820.00 per year
Benefits:
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Enhanced paternity leave
- Financial planning services
- Referral programme
- Sick pay
- Store discount
- UK visa sponsorship
- Wellness programme
Schedule:
- 12 hour shift
- Day shift
- Night shift
- Overtime
- Weekend availability
Work Location: One location
Reference ID: SECO1