Job Description
The Kings Hotel Brighton are currently looking for a Food and Beverage Assistant to join the business, this person will work mainly in the Bar delivering exceptional Service and making excellent drinks. We are a business who look after our teams, and development is something we strive to achieve for all our staff.
The Role
- Meeting guests in a polite and friendly manner and standing at the door to ensure guests are promptly seated, creating a warm and welcoming environment
- Ensure a smooth running of the Bar
- Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is always delivered to guests
- Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is always maintained.
- Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have
- Ensure that all front of house and guest areas are always well maintained
- Ensure you display a presentable appearance and performances are at a high standard
- Ensure the restaurant areas are always clean and well-presented and assist with cleaning and housekeeping duties as required
- To be fully aware of the Hotel’s Fire Safety procedures, Health and Safety regulations and Allergens.
- Supporting other departments as and when required (such as kitchen)
- Take food and beverage orders and ensure that orders are communicated to the kitchen promptly and accurately
- Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
- Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management
- Prepare all back of house service points according to expected numbers for breakfast and dinner requirements as necessary
- Support the kitchen staff as and when required and in accordance with hygiene and safety regulations
Benefits
- Mental Health & Well-being platform
- Staff discounts provider (Retail, Holidays, restaurants etc.)
- Access to companies benefits scheme
- Gym Membership!
Job Types: Full-time, Permanent
Salary: £10.50 per hour
Benefits:
- Additional leave
- Company events
- Company pension
- Employee discount
- Referral programme
- Sick pay
- Store discount
- Wellness programme
Work Location: One location