Who are we?
Hi! We are Ravelin! We're a fraud detection company using advanced machine learning and network analysis technology to solve big problems. Our goal is to make online transactions safer and help our clients feel confident serving their customers.
And we have fun in the meantime! We are a friendly bunch and pride ourselves in having a strong culture and adhering to our values of empathy, ambition, unity and integrity. We really value work/life balance and we embrace a flat hierarchy structure company-wide. Join us and you’ll learn fast about cutting-edge tech and work with some of the brightest and nicest people around - check out our Glassdoor reviews.
If this sounds like your cup of tea, we would love to hear from you! For more information check out our blog to see if you would like to help us prevent crime and protect the world's biggest online businesses.
The Role
We are looking for a core member to join our integration engineering team, to help lead clients through the integration process, so that they are able to extract the best possible performance from Ravelin. Well supported by our internal data engineering, machine learning and fraud analysis teams, your team is the glue that connects Ravelin with our clients.
Responsibilities
- Working directly with our clients to guide them through the integration process from start to finish and highlighting relevant product features.
- Understand the client's payment flow, and liaise with client/internal teams to make integration decisions that will lead to the best performance for the client.
- Proactively carry out regular data quality checks and data wrangling throughout the integration process.
- Stay ahead in client communications to manage expectations.
- Be the bridge between clients and our Data Scientists, Data Engineering and Product teams, explaining to them what the client is looking for and collaborating on the most appropriate approach for the client.
- Be a problem solver - getting a client integration across the line often requires getting two very different systems to work with each other.
- Document the working methods and specific integration details for each client in order to share knowledge internally.
- Build a deep understanding of Ravelin's products and systems
Requirements
- Ability to build strong relationships with different parts of Ravelin and our clients and break down difficult concepts in easy language.
- Self-motivated with high dependability.
- Being able to confidently interact with RESTful APIs.
- General understanding of web and server technologies, including HTTP and JSON.
- Data analysis skills, especially familiarity with BigQuery/SQL.
- Detail-oriented and tenacious to ensure the accuracy of the data that clients share with us.
- Strong documentation skills
Nice to haves
- Familiarity with the command line and scripting (Bash, Python).
- Knowledge of the fraud or payments industry, along with a general understanding of web payment flows and the parties involved.
- Understand how SDKs work and how they can help our clients achieve their goals
Benefits
- Mental health support through Spill + quarterly wellbeing day off
- £1000 learning & development budget as well as Quarterly Learning Days
- Comprehensive medical cover with AXA
- Pension Scheme with Aviva
- 25 days holiday + bank holidays + 1 extra day off for religious holidays
- Flexible working hours & remote friendly environment
- Ravelin Gives Back - monthly charitable donations and regular volunteering opportunities
- TeamBandit - Fortnightly team lunches with different people from across the company
- Access to BorrowmyDoggy
- Cycle-to-Work scheme
- Weekly board game nights & budget for regular socials that anyone can organise
- Weekly Virtual exercise classes including yoga, pilates & HIIT sessions
*Job offers may be withdrawn if candidates do not meet our pre-employment checks: unspent criminal convictions, employment verification, and right to work.*