Job Description
An exciting opportunity has arisen for a friendly, professional and personable receptionist to join us at Taylored Dental Care.
We are a fully private dental practice with three sites spread out across the Bradford district offering a range of dental treatments from sedation, high end cosmetic treatment, orthodontics to general dentistry.
Our patients are at the heart of everything we do and we always aim to provide them with the best experience and service therefore you must be able to build fantastic rapport, show empathy and have an understanding of their needs for all new and existing patients.
Previous experience as a dental receptionist is desirable but not essential as full training will be provided. What is essential is that you have strong communication and organisational skills, you will be empathetic to our patients needs, you will always strive to provide the best service for our patients and you must love working as part of a team.
As a Dental Receptionist you will:
- Have previous front of house experience, ideally within a healthcare setting although this is not essential.
- You should be motivated and able to enthuse others
- You should be organised and able to prioritise your workload
- You must be able to build rapport with our patients and be empathetic to their needs, fears and frustrations.
- Be responsible for the management of a clinicians diary, ensuring all gaps are filled.
- Arranging, rearranging and cancelling patient appointments
- Strong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures and requirements
- Ensure patient records are accurate and well maintained
- Ensure smooth and efficient running of the practice and equipment
Personal attributes:
- Punctual and reliable.
- Committed
- The practice requires someone who is looking for a long-term position.
- Smart and presentable.
- Willingness to learn.
- Calm and able to work under pressure.
- Organised and able to prioritise workloads.
- Good interpersonal and communication skills.
- Creative and able to use own initiative.
- Team player.
In short, what we require from you;
- Full understanding of consent, safeguarding, patient confidentiality, H&S
- Hard work and dedication
- A passion for your role and providing the best experience for our patients
- A desire to want to achieve more and do well; both personally and for the business
- Must be willing to travel around the practices for sickness and holiday cover; Wibsey (BD6), Idle (BD10) and Keighley (BD21)
What we provide in return;
- Continual support and development opportunities.
- Free access to dentinal tubules to complete all CPD
- Friday afternoons off
- Supportive work environment from your teammates to the leadership team
- Recognition of your hard work with opportunities to be awarded employee of the month
- Free day off for your birthday
- Yearly bonus scheme
- Free dental treatment carried out at Taylored Dental Care for you
- 50% off the cost of dental treatment for your household
- Time of service loyalty scheme
- £50 allowance towards the cost of; private medical care, physiotherapy, chiropractor, counselling/therapy
- Regular team nights/days out
Please include a covering letter along with dates and times that you are available for an interview. Due to the high volume of applications we will be unable to get back to every candidate. Thank you and good luck!
Job Types: Full-time, Permanent
Salary: £11.50 per hour
Benefits:
- Company events
- Company pension
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Loyalty bonus
- Yearly bonus
Ability to commute/relocate:
- Bradford: reliably commute or plan to relocate before starting work (required)
Experience:
- Medical Receptionist: 1 year (preferred)
Work Location: One location