Job Description
To provide a Portering service in public, patient and staff areas. To follow NHS guidance and work to the requirements of NHS standards, liaising with departmental and ward managers, housekeepers and supervisors to deliver a patient focused service
You will be a part of the portering services team within the Treatment Centre and will have contact with clinical and non-clinical staff. You could work with nurses, operating department practitioners, healthcare assistants, housekeepers, security staff or catering staff.
Main duties include moving people and items around a hospital site. Porters based at Leighton Hospital work in a dual role. This means that you will be expected to support the Hospital Porters, Waste Porters, Linen Services and Receipts & Distribution if needed.
A hospital porter should:
- Have good communication skills.
- Be able to work well with people from a wide range of backgrounds.
- Be friendly, polite and helpful.
- Have a positive outlook.
- Be fit and have high levels of stamina.
- Be able to work well under pressure.
- Act calmly and quickly in emergencies.
- Be able to follow instructions.
- Be reliable, hardworking, honest and trustworthy.
- Respect patient confidentiality.
- Deal sensitively with patients and visitors who are anxious, distressed or very unwell.
- Have a flexible attitude to work.
- Using special handling techniques to move expensive, specialist medical equipment from one part of the hospital to another.
- Transporting medical supplies, such as oxygen cylinders, and collecting and returning them when they are empty.
- Collecting blood samples and medical specimens from wards, clinics and theatres, and taking them to laboratories.
- Transporting general clinical waste and hazardous materials.
- Removing patients' bodies from wards and operating theatres and taking them to the mortuary.
Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.
We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.
The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.
During the Coronavirus pandemic, the Trust was recognised nationally for its Be Safe Be EquiPPEd campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.
The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.
At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.
SERVICE DELIVERY
- To provide a porter service in all patient, public and staff areas.
- To assist with the transfer of patients in and around the Trust.
- To transport patients notes to and from wards, departments and medical records library.
- To maintain entrances and exits to the premises so that they are free from litter, leaves etc.
- To transfer the deceased and accept BID’s in accordance with agreed mortuary procedures.
- To transport and replace medical gas cylinders for wards and departments.
- To direct patients and visitors around the Trust and help with patient, visitor enquiries.
- To collect and distribute goods within the Trust.
- To transport & dispose of household, confidential and clinical waste in accordance with Trust Policy.
- To maintain and clean manual and electrical equipment and to report maintenance issues to the supervisor.