Job Description
Cafe Team Member
Part-time or full-time position on a permanent basis. This position would not be suitable for applicants in full-time education.
As a Baked Potato Café Team Member your key responsibilities will be, greeting customers, operating the till, accepting cash & card payments and answering the telephone, preparing and serving customers with food and beverage orders and maintaining food hygiene & cleaning standards in a fast paced, customer focused environment.
Successful candidates must be, friendly, enthusiastic and have excellent communication skills. Calm under pressure and the ability to work well as part of team in a busy environment. Similar food service experience preferable but not essential, training will be provided.
General Role Expectations:
- Demonstrating the highest standards of customer service and care when greeting customers, answering the telephone and serving orders
- Fully understanding the products and services the company can offer to help customers with their questions
- Ensure that customers are satisfied with their visit to encourage repeat custom
- Fulfill cleaning duties daily including washing dishes, cleaning toilets, mopping floors and completing general housekeeping duties
- Operating the till by accepting cash and card payments accurately and be vigilant for fraudulent payments
- Handling customer complaints in the first instance and reporting feedback to the Managers
- Helping maintain adequate stock levels of supplies and consumables
- Comply with Company policy regarding personal appearance, personal hygiene and uniforms
- Working within established guidelines and operating procedures
- Ensuring compliance with all legislation, H&S and food hygiene
- Available to work flexible shifts including evenings and weekends
Benefits:
- Staff discount
- Free meals when on shift from the café or our sister company The Chipped Potato
- Annual bonus scheme
- Free staff parking
Job Types: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week
Salary: £5.28-£10.42 per hour
Benefits:
- Discounted or free food
- Employee discount
- Flexitime
- On-site parking
- Store discount
Day range:
- Monday to Friday
- Weekend availability
Physical setting:
- Café
- Coffee shop
- Quick service & fast food restaurant
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Experience:
- Hospitality: 2 years (required)
Language:
Work Location: In person
Reference ID: BP03
Expected start date: 10/04/2023