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Job Overview

• To oversee the administration activities to the support services and provide support for HR activities on site whilst managing a small team of admininstrators.

Main Duties

• Responsible for updating and managing all employees' training files as necessary
• Responsible for logging personnel information with the central team
• Monitor staff absences and log with the central team
• Attend/host interviews and meetings on request
• Update and monitor GSK My Learning and Mitie E-Learning for all staff
• Manage all HR administration matters and inform the Site Services Manager
• Host and take minutes for HR meetings.
• Log and request machine call outs for cleaning equipment and raise PO's for repairs
• Raise PO's to the Site Services Manager on request
• Monitor and maintain Field Glass
• Check and close Work orders and transfer work orders to the correct person(s)
• Maintain/update and upload documents in Veeva
• File paperwork as generated. Archive as required.
• Liaise with client / client secretaries in a professional manner
• Update training matrix as required and inform management/supervisors of upcoming training needs.
• Highlight staff whose training is outstanding to supervisors for immediate training
• Organise and host training when required
• To assist with and carry out specified paperwork: i.e. return to work interviews, interviews, investigations / disciplinary, inductions and buddy support
• Record and update all staff holiday entitlements
• Answer telephone calls / take messages as required
• Write change controls for the department in the requested timeline
• Process payroll during absences of the finance administrators leave
• Line Manager for Mitie administrators across site
• Assist the Site Services Manager with any reasonable duties

What we are looking for

• Proven success in a senior administration position is essential
• Proven experience of supporting HR activities is essential
• Must be highly IT literature in all MS systems (Excel, powerpoint, word and outlook)
• Team leading experience
• An individual who will embrace Mitie and our clients values
• Individual must possess exceptional customer service and communication skills
• Candidate must be organised, good at time management and prioritisation of work and be reliable, punctual and responsible